Standard

R State Standard £ Developed College: n/a

BUS 1170 - Electronic Communication Applications

Course Description

Provides an overview of electronic communications as used in an office setting. Topics include: email fundamentals and management, using the Internet, system user security, and wireless/mobile computing and emerging technologies.

Competency Areas	Hours
Email Fundamentals and Management	Class	2
Using the Internet	D. Lab	6
System User Security	P. Lab/O.B.I.	0
Wireless/Mobile Computing and Emerging Technologies	Credit	5

Prerequisite:	SCT 100
Corequisite:

Course Guide

Competency	After completing this section, the student will be able to:	Hours
		Class	D.Lab	P.Lab/ O.B.I.
EMAIL FUNDAMENTALS AND MANAGEMENT		14	30
Concepts	Identify basic terms, concepts, and functions of how to use electronic mail.
	Discuss the fundamental operations of reading, sending, composing, printing, forwarding, recalling, and replying to electronic mail.
	Discuss mail templates (themes) to compose mail.
	Enter mail addresses through text entry and address book entry.
Legal Ramifications	Identify legal issues in computing. Discuss email etiquette and appropriate use of email in the office.
Customization	Customize menu and task bars.
	Customize the format of mail messages and personalize mail by adding a signature.
	Flag mail messages.
Integration	Integrate and use mail with other software components. Create and use other documents inside electronic mail software. Work with attachments.
Message management	Store mail by creating folders.
	Sort mail messages.
	View mail by setting various options and by filtering.
Calendar Management	Identify basic terms and concepts for scheduling various multi-day and recurring appointments and events.
	Set reminders for scheduled appointments and events.
	Configure various print options.
	Customize menu and task bars and the view of the calendar on screen.
	Add and remove meeting attendees.
	Integrate the calendar with other software components to plan meetings with others, book resources directly, and save a calendar as a Web page for individuals or teams to access over the Internet.
Contact Usage	Create, edit, and delete contacts.
	Organize a contact list by category.
	Send contact information by electronic mail.
USING THE INTERNET		2	15
Internet History	Discuss the history of the Internet.
Search Engines	Searching for information on the Web.
Internet Technology	How the internet works, access providers, data transmission, web addresses.
Website Validity	Discuss website integrity and validity. Review source extensions (i.e., .edu, .com, .gov, .net, etc.).
Search Engines	Searching for information on the Web.
Internet Technology	How the internet works, access providers, data transmission, web addresses.
Website Validity	Discuss website integrity and validity. Review source extensions (i.e., .edu, .com, .gov, .net, etc.)
SYSTEM USER SECURITY		2	10
Backup and Protection of Data	Discuss password protection, acceptable use policies and means of data storage.
Protecting Computer/Network Systems	Virus prevention and scanning, system backup and system recovery applications.
WIRELESS/ MOBILE COMPUTING AND EMERGING TECHNOLOGIES		2	5
Mobile and Wireless Communications	Define the term mobile computing and identify specific characteristics related to the modern mobile user.
Uses of Wireless Technology	Discuss and review home, business and commercial wireless networks, and transmission media including infrared, broadcast radio, cellular radio, microwaves, and communications satellite technologies. Discuss mobile services and applications including wireless messaging, picture messaging, Web access, collaboration, and voicemail.
Mobile and Wireless Devices	Discuss and review wireless communications devices including: smart phones, GPS, cell phones, PDAs, tablet and laptop computers,
Handwriting and Speech Recognition	Discuss hand typing hardware and software. Discuss the latest speech recognition software products.

Suggested Resources

Suggested Resources include textbooks shown below or most current edition.

Media Print Audio/Visual (AV) Web Other
Print	Daley and Wood, Computers are your Future, Prentice Hall, 2006.
	Paparella and Simko (2008), Current Topics in Technology (2^nd Edition), Course Technology Cengage Leaning.
	Seguin, Denise (2004), Outlook 2003 Benchmark Series, EMC Paradigm Publishing.
	Seguin, Denise (2007), Outlook 2007 Benchmark Series, EMC Paradigm Publishing.

Posted: 10/22/08