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Standard |
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R State Standard £ Developed College: n/a |
BUS 2390 -- Medical Administrative Assistant Internship II
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Course Description |
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Provides student work experience in an
off-campus medical environment. Topics
include: application of classroom
knowledge and skills, work environment functions, and listening/following
directions. Students will be under the
supervision of the Business Administrative Technology program faculty and/or
persons designated to coordinate work experience arrangements. |
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Competency Areas |
Hours |
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Application of Classroom Knowledge and Skills |
Class |
0 |
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Work Environment
Functions |
D. Lab |
0 |
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Listening/Following Directions |
P. Lab/O.B.I. |
36 |
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Credit |
12 |
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Prerequisite: Must be in last quarter of
program. With advisor approval, may
take concurrently with last quarter courses. |
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Corequisite: |
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Course
Guide |
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Competency |
After
completing this section, the student will be able to: |
Hours |
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Class |
D.Lab
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P.Lab/ O.B.I. |
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APPLICATION OF CLASSROOM KNOWLEDGE AND SKILLS
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0 |
0 |
120 |
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Basic office skills |
Perform basic
medical office skills such as word processing, filing, handling mail, and
receiving office visitors and phone calls.. |
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Prepare letters and various business
documents in mailable form. |
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Workstation
management |
Maintain an
efficient workstation in order to accomplish daily tasks with the least
amount of time, effort, and frustration. |
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Records management |
Demonstrate
knowledge of procedures in the maintenance of medical office records. |
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Equipment |
Use telephones,
word processors, and office equipment. |
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WORK ENVIRONMENT
FUNCTIONS
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0 |
0 |
120 |
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Human relations
skills |
Exemplify
professional interaction with peers, patients, staff, and instructors. |
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Basic communication
skills |
Implement skills to
complete tasks requiring composition, medical terminology, reference sources,
and proofreading. |
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Time management and
work organization |
Perform efficiently
and effectively by establishing priorities, managing time wisely, and
maintaining essential medical office records. |
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Decision-making
skills |
Solve problems that
may arise in the workplace by utilizing the steps in the decision-making
process. |
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Adaptability and
flexibility |
Display flexibility
and adaptability while coping with the rapidly changing office in the medical
field. |
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LISTENING/FOLLOWING DIRECTIONS
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0 |
0 |
120 |
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Note taking |
Apply the skills
used in following directions such as listening for openness, asking
questions, repeating when necessary, taking notes, and completing and
following through. |
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Elements of
listening |
Demonstrate
effective listening skills by utilizing attention, comprehension, and
retention. |
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Listening barriers
and techniques |
Display listening
skills through the use of good listening techniques and recognizing listening
barriers. |
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Suggested
Resources |
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Media |
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Print |
Taber’s Cyclopedic
Medical Dictionary (latest
edition). Philadelphia: FA Davis Company. |
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Quick Look Drug Book (latest edition). Philadelphia: Lippincott Williams & Wilkes. |
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Stedman’s Medical Terms and
Phrases (latest
edition). Philadelphia: Lippincott Williams & Wilkes. |
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Heller, Michelle and Krebs, Connie (2004). Clinical
Handbook for the Medical Office. Mason,
OH: Cengage. |
Posted: 10/29/08