For More
Information
Please Contact:

Mike S. Sorrells
Director, Human Resources and Payroll
msorrells@tcsg.edu
404-327-6927

Mark A. Yuran
Human Resources Officer
myuran@tcsg.edu
404-679-1761

Mary A. Woodruff
Human Resources Officer,
Recruitment/Classification
mwoodruff@tcsg.edu
404-679-1762

Kawana M. Valentine
Human Resources Coordinator
kvalentine@tcsg.edu
404-679-1763  

Marilynn Ford
Payroll Specialist
mford@tcsg.edu
404-679-1754

Lucretia Dupree
ldupree@tcsg.edu
404-679-1759

Departmental FAX
404-679-1780

More than 30 years ago, Dick Grote was the manager of training and development for Frito-Lay, one of America’s most sophisticated and best managed companies. Out of the blue, they found themselves ensnared in a PR nightmare. Day after day, mailbags arrived at Frito-Lay’s corporate headquarters filled with angry letters from angry customers, each letter reporting the same bizarre problem: The customer had discovered an obscene message written on a potato chip. All of the chips in question had been produced at the same plant – a plant that in the previous 9 months had fired 58 of its 210 employees for various breaches of discipline. The climate at that particular plant was toxic while supervisors were using a traditional “progressive discipline” system for all violations, serious or trivial. Dick soon realized the issue was not with the disciplinary problems in the plant but the disciplinary system itself…and then DWP was born. A year after implementing this new process, terminations at that plant had dropped from 58 to 19; the following year, they were down to 2.

The following documents are available for your use in the implimentation of the Positive Discipline Policy.

Positive Discipline Program Summary Sheet [MS Word]
Positive Discipline Training Manual [MS Word]
Performance Management Matrix [MS Word]
Positive Discipline Core Principles [MS Word]

Forms:
Discussion Worksheet - Pre-meeting checklist [MS Word]
Discussion Worksheet - Post meeting summary [MS Word]
Reminder 2 Sample Memorandum [MS Word]
Suspension with Pay Sample Letter [MS Word]
Decision Making Leave Sample Memorandum [MS Word]

Power Point:
Positive Discipline [MS PowerPoint]

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