This issue of Results begins by focusing on one of the ways our technical colleges and institutes are supporting the shift towards the service sector and its growing momentum — the training we offer for executive and specialty chefs, caterers, food-service managers, and other jobs through our culinary arts programs. Another article updates our work with the certification program we established for the service sector — Certified Customer Service Specialist (CCSS) — and our Service Industry Academies. Robotics training for Hayes Wheels, one of the many companies we serve that are on the leading edge of technology; success stories featuring two of our graduates and one faculty member; two of our program advisory committees; some of our highly successful satellite campuses; an editorial by one of our presidents; a look at Quick Start’s record-breaking FY 2000; and the current state of our GED program also are featured. That we are providing the training Georgia needs is seen in the fact that our Fall Quarter 2000 enrollment is a 16 percent increase over last fall’s enrollment. We had a record enrollment every quarter in the last decade, with that trend continuing into this decade.

While it always is difficult to choose what to highlight in Results to give you a sense of recent events and important trends, including two of the speeches and a graphic representing what happened for our agency on July 6, 2000, was always on the list. In the first big wave of name-change ceremonies, we celebrated this symbol of the movement of Georgia’s technical education system into a future where our image is beginning to reflect more clearly how we have met, and will continue to meet, the mandate of our mission: to provide quality technical education that prepares people for work and careers.

Kenneth H. Breeden, Commissioner

Results is published twice a year by the Office of Economic Develoment Programs at the Georgia Department of Technical and Adult Education. Articles may be reprinted with permission.

State Board of Technical and Adult Education
Daniel B. Rather - Chair, George L. Bowen - Vice Chair, Gwendolyn P. Goodman, Charles A. Harris, William S. Harris, Sr., Joia M. Johnson, Warren "Rhubarb" Jones, Jim Lord, Jack Pezold, Harold R. Reynolds, Edgar L. Rhodes, Robert L. Silverman, Jimmy Tallent, Ben J. Tarbutton, Jr.

Administration
Kenneth H. Breeden, Ph.D.
Commissioner

Chuck Beall
Assistant Commissioner, Technical Education

Jean DeVard-Kemp, Ph.D.
Assistant Commissioner, Adult Literacy Programs

Norm Moye, Ph.D.
Assistant Commissioner, External Affairs

Jackie Rohosky
Assistant Commissioner, Economic Development Programs

Stephanie Wright
Assistant Commissioner, Administrative Services

RESULTS
Donna Maddock-Cowart, Ph.D.
Editor

Megan Farrell
Managing Editor

Judy Bolyard Purdy
Consulting Editor

Sharon Fletcher
Copy Editor

Digital Impact Design, Inc.
Graphic Design

Leita Cowart, David Greear, Steve Rucker
Photography

Contributors: Beverly Cox Clark, Megan Farrell, Al Hester, Gary Jones, Paul Karr, Ann Ritter, Kate Van Pelt

Send requests for additional information or comments to the Editor, Results,1800 Century Place, Suite 300, Georgia Department of Technical and Adult Education, Atlanta, Georgia 30345-4304. (404)679-1700.

results@georgiaquickstart.org

DTAE is an equal opportunity employer.