DEPARTMENT OF TECHNICAL AND ADULT EDUCATION
Information Technology Plus
The Department of Technical and Adult Education's IT+ certification program is based on national skill standards for information technology. These skill standards were established by the Northwest Center for Emerging Technologies through rigorous research with over 125 leading high-tech businesses. IT+ certification is an industry-driven, business solution for today's technology workforce.
To meet the challenges of today's Information Technology (IT) workplace, IT professionals at all levels must work more and more directly with customers, corporate management, and colleagues to accomplish business objectives. In this environment, employers need IT staff members with good technical skills plus a well-developed set of non-technical skills. The Georgia Department of Technical and Adult Education can meet this need.
The IT+ certification program enables IT professionals to enhance their technical (hard) skills with critical business process, communication, and interpersonal (soft) skills, earning graduates a 15-hour technical college certificate. IT+ training will improve the business quality and productivity of IT professionals working in many areas, including database development/administration, systems analysis/integration, network design/administration, programming and software engineering, technical support and web development/administration.
What our training program can provide:
IT Business Environment
These courses provide insight into the workings of U.S. business today and the impact technology has on our global economy. Participants will learn the legal and ethical implications of their actions in transacting business as well as the importance of promoting diversity in the workplace. Skills for initiating an effective job search, creating resumes, and interviewing are also covered.
Courses included in this cluster are:
Introduction to IT+
Organization and Operation of Business
Ethics for IT Professionals
Diversity in the Workplace
Career Empowerment
Business Interaction Skills
These courses equip participants with basic tools to communicate and interact more effectively in person, in writing and on the telephone with both internal and external customers. Participants also learn how to work in teams to create a collaborative environment for accomplishing goals.
Courses included in this cluster are:
Communication Skills
Team and Collaborative Skills
Customer Service
Business Writing
Analytical Skills
The purpose of the courses in this block is to introduce the systematic processes of critical and creative thinking to enable IT professionals to make sound judgments and decisions and to solve problems on the job.
Courses included in this cluster are:
Problem Solving and Decision Making
Creative Thinking
Personal Effectiveness
These courses focus on the skills needed by IT professionals to be effective leaders in today's volatile business environment. The participants learn the importance of effectively managing time, stress and change as they relate to work behavior and quality of work.
Courses included in this cluster are:
Self Management
Leadership
Managing Change
Organizational Effectiveness
In these courses, participants learn new methods and strengthen skills that will enable them to perform more effectively in their jobs. Proven techniques in meeting management, project management, presentation skills, and mentoring others are provided.
Courses included in this cluster are:
Meeting Management
Project Management
Technical Presentation Skills
Mentoring
|  |