State Board Approval Date:

April 5, 2007

Implementation Date: 

Spring 2008

Last Updated: 

01/10/08

Computer Information Systems - Computer Support Specialist, Diploma

Program Standard and Course Guide

Table of Contents

General Program Standards

SPECIFIC PROGRAM STANDARDS

Admission Requirements

CMU4-02-01

Provisional Program Admissions

CMU4-02-04

Program Numbering

CMU4-03-02

Program Course Consistency and Sequence

CMU4-03-03

Program Course List

Accreditation (Guide)

Appendix A

Suggested Course Sequence (Guide)

Appendix B

Suggested Equipment List (Guide)

Appendix C

ADMISSIONS

Standard Number: CIM2-02-01 (Admission Requirements)

Standard Statement

Statewide admission requirements are implemented for the Computer Information Systems - Computer Support Specialist, Diploma program.

Explanatory Comment

Admission refers to regular admission into a Diploma program.

Statewide program admission requirements consider state and national occupational licensing and certifying requirements, where applicable. The institution develops and implements clearly stated Diploma program admissions policies and procedures.

Admission requirements are related to the functions of the Computer Information Systems - Computer Support Specialist, Diploma profession.

Evaluative Criteria

The institution develops, implements, and publishes clearly stated Computer Information Systems - Computer Support Specialist, Diploma program admission and advanced placement policies and procedures.

The requirements for admission to the Computer Information Systems - Computer Support Specialist, Diploma program are:

a.     Attainment of at least 16 years of age;

b.    documentation of high school graduation or satisfaction of High School Equivalency Certificate requirements;

c.     achievement of minimum regular admission scores on tests of reading, language, and math as specified in GDTAE document Minimum Program Entrance Scores; and

d.    completion of application and related procedures.

 

Admission of transfer students to the Computer Information Systems - Computer Support Specialist, Diploma program is contingent upon their meeting the following requirements:

a.     regular admission and good standing at a regionally accredited diploma or degree granting institution; and

b.    proper completion of application and related procedures.

         

Standard Number: CMU4-02-04 (Provisional Admission Requirements)

Standard Statement

Statewide provisional admission requirements are implemented for the Computer Information Systems - Computer Support Specialist, Diploma program.

Explanatory Comment

Provisional admission is granted to qualified students who do not meet the regular admission requirements of the program.

Provisionally admitted students are allowed to take developmental studies courses and/or certain occupational courses as designated in the course sequence standard.

The institution develops, implements, and publishes clearly stated policies and procedures for entry into programs on a provisional basis.

Evaluative Criteria

Provisional admission to the Computer Information Systems - Computer Support Specialist, Diploma program is afforded those students who do not meet program requirements but do meet provisional admission requirements.

The requirements for provisional admission to the Computer Information Systems - Computer Support Specialist, Diploma program are:

a.     attainment of at least 16 years of age;

b.    achievement of minimum provisional admission scores on tests of reading,  language, and math as specified in GDTAE document Minimum Program Entrance Scores; or recommendation by program faculty and designated admissions personnel on the basis of interview and assessment of student potential; and

c.     completion of application and related procedures.

All Computer Information Systems - Computer Support Specialist, Diploma program students initially admitted on a provisional basis meet regular admission requirements prior to graduation.

Provisionally admitted students whose English, math, and/or reading achievement levels do not meet regular program admission requirements are required to enroll in developmental studies courses approved by the State Board of Technical and Adult Education.

PROGRAM STRUCTURE

Standard Number: CMU4-03-02 (Program Numbering System)

Standard Statement

A Major Code of CMU4 and a CIP Code of 11.0301 are applied to the Computer Information Systems - Computer Support Specialist, Diploma program.

Explanatory Comment

Assignment of a statewide Major Code CMU4 and CIP Code 11.0301 to the Diploma program is the basis from which statewide programmatic consistency is developed.

Each degree/diploma/certificate program complies with the assigned Major Code(s) established in the relevant program-specific standards of the State Board of Technical and Adult Education.

Evaluative Criteria

Each authorized degree/diploma/certificate program is assigned a Major Code and CIP Code.

Each degree/diploma/certificate program having a given Major Code is consistent with all other programs throughout the state that have the same Major Code.

Degree/diploma/certificate programs having multiple specializations are assigned a specialization Major Code for each option.

Standard Number: CMU4-03-03 (Program Consistency and Sequence)

Standard Statement

The Computer Information Systems - Computer Support Specialist, Diploma program utilizes essential course components consistent with statewide program requirements.  Specific course alphanumeric identification Codes are assigned to each course.  Students are required to progress through two course categories in a developmentally valid sequence.

Explanatory Comment

Programs are assigned an identical Major Code CMU4 and are consistent statewide.  Each specific course is assigned an alphanumeric descriptor that serves as a statewide course identification code.

Evaluative Criteria

The Computer Information Systems - Computer Support Specialist, Diploma program is assigned a Major Code of CMU4, and utilizes essential components designated for that program number statewide.  Program components include, but are not limited to:

Program Title

Computer Information Systems - Computer Support Specialist, Diploma

Program Description

 

The Computer Information Systems - Computer Support Specialist program is designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing.  Program graduates receive a Computer Information Systems - Computer Support Specialist diploma and are qualified for employment as computer support specialists.

 

 

 

Course
Code

General Core Course Title

Class
Hours

D/
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

EMP 100

Interpersonal Relations and Professional Development

[P] Provisional admission

3

0

0

3

3

ENG 101

English

[P] ENG 097, or entrance English score in accordance with approved DTAE admission score levels; and RDG 097, or entrance reading score in accordance with approved DTAE admission score levels

5

0

0

5

5

OR

ENG 111

Business English

[P] Program admission competency levels or ENG 097 and RDG 097

(5)

(0)

(0)

(5)

(5)

ENG 102

Technical Writing

[P] ENG 101, ENG 098, or entrance English score in accordance with approved DTAE admission score levels; and RDG 098, or entrance reading score in accordance with approved DTAE admission score levels

5

0

0

5

5

OR

ENG 112

Business Communication

[P] BUS 101, ENG 111

(5)

(0)

(0)

(5)

(5)

MAT 103

Algebraic Concepts

[P] MAT 098, or entrance arithmetic and algebra scores in accordance with approved DTAE admission score levels

5

0

0

5

5

OR

MAT 111

Business Math

[P] MAT 097, or entrance arithmetic score in accordance with approved DTAE admission score levels

(5)

(0)

(0)

(5)

(5)

 

(b) Occupational Courses

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 105

Program Design and Development

[P] Keyboarding skills

[C] CIS 106

5

0

0

5

5

CIS 106

Computer Concepts

[P] program admission

5

0

0

5

5

CIS 122

Microcomputer Installation and Maintenance

[P] SCT 100

[C] CIS xxxx – An operating system operating course

4

6

0

10

7

CIS 127

Comprehensive Word Processing and Presentation Graphics
[P] SCT 100

4

4

0

8

6

CIS 1140

Networking Fundamentals

[P] CIS 106 or advisor approval

4

4

0

8

6

 

OR

 

 

 

 

 

CIS 2321

Introduction to LAN and WAN

[P] CIS 106 or advisor approval

(4)

(4)

(0)

(8)

(6)

CIS 2228

Comprehensive Spreadsheet Techniques

[P] SCT 100

4

4

0

8

6

CIS 2229

Comprehensive Database Techniques

[P] SCT 100

4

4

0

8

6

CIS xxxx

An operating systems course approved by advisor

4

4

0

8

6

CIS xxxx

Language Elective approved by advisor*

0+

0+

0+

7+

7

SCT 100

Introduction to Microcomputers

[P] Provisional admission

1

4

0

5

3

XXX xxxx

Specific Occupational Guided Elective approved by advisor

0+

0+

0+

15+

15

* Completion of one of the following suggested language courses is required.

 

CIS 113

COBOL I

[P] CIS 105

4

6

0

10

7

CIS 124

Microcomputer Database Programming

[P] CIS 105, CIS 2129

4

6

0

10

7

CIS 157

Introduction to Visual Basic

[P] CIS 105

4

6

0

10

7

CIS 1121

Visual Basic.Net I

[P] CIS 105

[C] CIS 124 or CIS 2128

4

6

0

10

7

CIS 250

Intro to RPG Programming

[P] CIS 105

4

6

0

10

7

CIS 252

Intro to Java Programming

[P] CIS 105

4

6

0

10

7

CIS 255

Introduction to C Programming

[P] CIS 105

4

6

0

10

7

CIS 282

Intro to C++ Programming

[P]  CIS 256, CIS 105

4

6

0

10

7

CIS 2161

SQL Programming

[P] SCT100, CIS105, and an operating systems course

4

6

0

10

7

CIS 2511

Introduction to Python Programming

[P] CIS 157, CIS 2202

4

6

0

10

7

CIS 2451

Introduction to PHP Programming

[P] CIS 105 and CIS 2202

 4

6

0

10

7

Program Final Exit Point

Computer Information Systems - Computer Support Specialist Diploma

Credits Required for Graduation

 90 Minimum quarter hour credits required of graduation

APPENDIX A

Accreditation and Certification

 

The Computer Information Systems - Computer Support Specialist, Diploma program must conform to the institutional accreditation requirements of the Council on Occupational Education (COE) or the Southern Association of Colleges and Schools Commission on Colleges (COC).

APPENDIX B

General Information

 

Computer Information Systems - Computer Support Specialist, Diploma Program Curriculum Model

Suggested Course Sequence

The standard curriculum for Computer Information Systems - Computer Support Specialist, Diploma program is set up on the quarter system.  A suggested sequence for the program is given below.  Technical colleges may implement the Computer Information Systems - Computer Support Specialist; Diploma program by using the sequences listed below or by using a locally developed sequence designed to reflect course prerequisites and/or corequisites.

First Quarter

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 106

Computer Concepts

5

0

0

5

5

ENG 101

English

5

0

0

5

5

OR

ENG 111

Business English

(5)

(0)

(0)

(5)

(5)

MAT 103

Algebraic Concepts

5

0

0

5

5

OR

MAT 111

Business Math

(5)

(0)

(0)

(5)

(5)

SCT 100

Introduction to Microcomputers

1

4

0

5

3

Minimum Required Hours:

16

4

0

20

18

Second Quarter

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 105

Program Design and Development

5

0

0

5

5

CIS xxxx

An operating systems course

4

4

0

8

6

ENG 102

Technical Writing

5

0

0

5

5

OR

ENG 112

Business Communication

(5)

(0)

(0)

(5)

(5)

Minimum Required Hours:

14

4

0

18

16

Third Quarter

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 122

Microcomputer Installation and Maintenance

4

6

0

10

7

CIS 127

Comprehensive Word Processing and Presentation Graphics

4

4

0

8

6

XXX xxxx

Specific Occupational Guided Elective

0+

0+

0+

6+

6

Minimum Required Hours:

8+

10+

0+

24+

19

Fourth Quarter

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 2228

Comprehensive Spreadsheet Techniques

4

4

0

8

6

CIS 2229

Comprehensive Database Techniques

4

4

0

8

6

CIS xxxx

Language Elective

4

6

0

10

7

Minimum Required Hours:

12

14

0

26

19

Fifth Quarter

Course
Code

Occupational Course Title

Class
Hours

D
Lab
Hours

P/
Lab/OBI
Hours

Contact
Hours

Credit
Hours

CIS 1140

Networking Fundamentals

4

4

0

8

6

OR

CIS 2321

Introduction to LAN and WAN

(4)

(4)

(0)

(8)

(6)

XXX xxxx

Specific Occupational Guided Elective

0+

0+

0+

9+

9

EMP 100

Interpersonal Relations and Professional Development

3

0

0

3

3

Minimum Required Hours:

7+

4+

0+

20+

18

 

APPENDIX C

Computer Information Systems - Computer Support Specialist, Diploma

 

Suggested Equipment List

Computer

Printers

 

Updated: 01/10/08