Standard

 

CIS 2149 – Implementing Microsoft Windows Professional

Course Description:

Provides the ability to implement, administrator, and troubleshoot Windows Professional as a desktop operating system in any network environment.

 

Competency Areas:

Hours:

Installing Windows Professional

Class

4

Implementing and Conducting Administration of Resources

D. Lab

4

Implementing, Managing, and Troubleshooting Hardware Devices and Drivers

P. Lab/O.B.I.

0

Monitoring and Optimizing System Performance and Reliability

Credit

6

Configuring and Troubleshooting the Desktop Environment

 

 

Implementing, Managing, and Troubleshooting Network Protocols and Services

 

 

Implementing, Managing, and Troubleshooting Security

 

 

 

 

 

Prerequisite:

CIS XXXX, an operating system course and CIS 1140 or Advisor Approval

Corequisite:

 

 

 

 

 

 

Course Guide

 

Competency

After completing this section, the student will:

Hours

Class

D. Lab

P. Lab/

O.B.I.

INSTALLING WINDOWS PROFESSIONAL

8

8

 0

 

Perform an attended installation of Windows Professional

 

 

 

 

Perform an unattended installation of Windows Professional

 

 

 

 

Upgrade from a previous version of Windows to Windows Professional

 

 

 

 

Deploy service packs

 

 

 

 

Troubleshoot failed installations

 

 

 

IMPLEMENTING AND CONDUCTING ADMINISTRATION OF RESOURCES

4

6

 0

 

Monitor, manage, and troubleshoot access to files and folders

 

 

 

 

Manage and troubleshoot access to shared folders

 

 

 

 

Connect to local and network print devices

 

 

 

 

Configure and manage file systems

 

 

 

IMPLEMENTING, MANAGING, AND TROUBLESHOOTING HARDWARE DEVICES AND DRIVERS

4

6

 0

 

Implement, manage, and troubleshoot disk devices

 

 

 

 

Implement, manage, and troubleshoot display devices

 

 

 

 

Implement, manage, and troubleshoot mobile computer hardware

 

 

 

 

Implement, manage, and troubleshoot input and output (I/O) devices.

 

 

 

 

Update drivers

 

 

 

 

Monitor and configure multiple processing units

 

 

 

 

Install, configure, and troubleshoot network adapters.

 

 

 

MONITORING AND OPTIMIZING SYSTEM PERFORMANCE AND RELIABILITY

8

8

 0

 

Manage and troubleshoot driver signing

 

 

 

 

Configure, manage, and troubleshoot Scheduled Tasks

 

 

 

 

Manage and troubleshoot the use and synchronization of offline files.

 

 

 

 

Optimize and troubleshoot performance of the Windows Professional desktop.

 

 

 

 

Manage hardware profiles

 

 

 

 

Recover systems and user data

 

 

 

CONFIGURING AND TROUBLESHOOTING THE DESKTOP ENVIRONMENT

3

4

 0

 

Configure and manage user profiles

 

 

 

 

Configure support for multiple languages or multiple locations

 

 

 

 

Install applications by using Windows Installer packages

 

 

 

 

Configure and troubleshoot desktop settings

 

 

 

 

Configure and troubleshoot fax support

 

 

 

 

Configure and troubleshoot accessibility services

 

 

 

IMPLEMENTING, MANAGING, AND TROUBLESHOOTING PROTOCOLS AND SERVICES

8

4

 0

 

Configure and troubleshoot the TCP/IP protocol

 

 

 

 

Connect to computers by using dial-up networking

 

 

 

 

Connect to shared resources on a Microsoft network

 

 

 

IMPLEMENTING, MANAGING, AND TROUBLESHOOTING SECURITY

5

4

 0

 

Encrypt data on a hard disk by using Encrypting File System (EFS)

 

 

 

 

Implement, configure, manage, and troubleshoot local Group Policy.

 

 

 

 

Implement, configure, manage, and troubleshoot local user accounts.

 

 

 

 

Implement, configure, manage, and troubleshoot local user authentication.

 

 

 

 

Implement, configure, manage, and troubleshoot a security configuration.

 

 

 

 

 

Suggested Resources

 

 Books

 

Wallace. Microsoft Windows 2000 Professional, (2000). ALS Microsoft Press

Tittel and Stewart, MCSE Guide to Microsoft Windows 2000 Professional, (2000) Course Technology

Venit, The Windows 2000 Professional Textbook, (2001) Scott/Jones,Inc.

 

 Supplement

 

Miller, Microsoft Windows 2000 Professional, (2000)South-Western Computer Education