Standard |
CIS 2157 – Windows NT 4.0 Support
Provides a study of the support and maintenance of networks that use Microsoft Windows NT Server 4.0 as a primary operating system. Topics include: maintaining, troubleshooting, and optimizing servers; configuring and troubleshooting users and groups; analyzing, configuring, and monitoring security; and configuring, managing, troubleshooting, and optimizing network services.
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Competency Areas: |
Hours:
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Maintaining, Troubleshooting, and Optimizing Servers |
Class |
4 |
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Configuring and Troubleshooting Users and Groups |
D. Lab |
4 |
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Analyzing, Configuring, and Monitoring Security |
P. Lab/O.B.I. |
0 |
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Configuring, Managing, Troubleshooting, and Optimizing Network Services |
Credit |
6 |
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Prerequisite: |
CIS 2148 |
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Corequisite: |
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Course Guide |
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Competency |
After
completing this section, the student will: |
Hours |
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Class |
D.
Lab
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P. Lab/ O.B.I. |
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MAINTAINING, TROUBLESHOOTING,
AND OPTIMIZING SERVERS |
13 |
13
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0 |
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Deploy service packs and hot fixes. |
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Optimize, configure, manage, and troubleshoot hardware. |
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Recover from hardware failures. Types of hardware include
processors, memory, hard disks, RAID controllers, and network adapters. |
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Configure and troubleshoot fault-tolerant disks and disk
subsystems. |
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Upgrade a server from a single processor to multiple
processors. |
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Troubleshoot problems with hardware. |
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Back up and restore data. Considerations include the number
of available tapes, the time available for backup and restore, and the type
of backup. |
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Recover system files and reestablish the previous
operating system environment. |
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Troubleshoot and optimize server performance. |
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Troubleshoot performance problems by using Task Manager,
Event Viewer, or Performance Monitor. |
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Move, size, and add new page files. |
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Allocate server hardware based on application
requirements. Considerations include interaction of Web services, file and
print services, messaging and database applications, and proxy services. |
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Modify backup domain controller (BDC)
placement. Considerations include network traffic, application requirements,
fault tolerance, and physical location. |
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CONFIGURING AND
TROUBLESHOOTING USERS AND GROUPS |
11 |
11
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0 |
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Configure and troubleshoot trust relationships. Considerations
include cross-domain resource access and one-way trusts vs. two-way trusts. |
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Configure and troubleshoot Account policy. Considerations
include password uniqueness, password length, password age, and account
lockout. |
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Configure and troubleshoot groups. Considerations include
group membership, default groups, global groups, and local groups. |
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Configure and troubleshoot user accounts, user profiles,
and logon scripts. |
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Create and rename user accounts. Types of accounts include
template accounts and deleted accounts. |
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Configure and troubleshoot user profiles. Types of
profiles include roaming user profiles, mandatory user profiles, and local
user profiles. |
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Configure and troubleshoot user accounts. Considerations
include disabled user accounts, logon restrictions, and dial-in permissions. |
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Troubleshoot logon scripts. Considerations include script location,
user account configuration, and replication of the NETLOGON share. |
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Configure and troubleshoot system policies. Considerations
include client computer operating system, file locations and names, and
interaction between local security policy and system policies. |
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Configure user-specific system policies. |
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Configure computer policies. |
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ANALYZING, CONFIGURING, AND
MONITORING SECURITY |
11 |
11
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0 |
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Analyze and configure the operating system environment and
the user environment by using the Security Configuration Editor (SCE). |
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Apply the appropriate security template based on server
function. |
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Analyze the current environment and customize existing
security templates to meet organizational security requirements. |
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Implement auditing. Implementation includes configuring
Audit policy, enabling auditing on objects, and analyzing auditing logs. |
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Implement advanced security options. Implementation
includes implementing the Syskey utility,
configuring Server Message Block (SMB) signing, and
enforcing usage of the appropriate version of Windows NT LAN Manager (NTLM). |
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Monitor security. Considerations include Performance
Monitor alerts, Network Monitor triggers, and the security event log. |
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Configuring, Managing, and Troubleshooting Access to
Resources |
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Create, configure, and troubleshoot permissions.
Considerations include combined NTFS and share permissions, printer
permissions, default permissions, multiple group membership, and use of the
Deny permission. |
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Install, configure, and troubleshoot file-based resource
access by using Distributed File System (Dfs) on
multiple servers. |
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Configure, manage, and troubleshoot printers and print
devices. Considerations include drivers, connectivity, printer pools, print
queues, managing the Print Spooler service, and TCP/IP printing. |
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Configure, manage, and troubleshoot Internet access and
intranet access to file and printer resources. Considerations include protocols
such as http, https, ftp, and Telnet. |
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CONFIGURING, MANAGING,
TROUBLESHOOTING, AND OPTIMIZING NETWORK SERVICES |
5 |
5
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0 |
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Configure and troubleshoot network connectivity. Considerations
include name resolution servers, default gateway, Automatic Private IP
Addressing (APIPA), Ipconfig options, and DHCP. |
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Configure, manage, and troubleshoot Microsoft Internet Information
Server (IIS) on the server. Considerations include hosting of multiple Web
sites, performance tuning, and Windows Load Balancing Service (WLBS). |
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Monitor, maintain, and troubleshoot name resolution. Considerations
include NetBIOS name resolution, host name resolution, and the Computer
Browser service. |
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Configure and troubleshoot RAS and RRAS. Considerations
include backup and restore of RRAS configuration, Internet Authentication Services
(IAS), and VPN access. |
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Suggested Resources |
Books:
Dell, Tom / Goldberg, Dan, Core MCSE (McSe Series), Prentice Hall Computer Books, Jan-99, 130828610,
Microsoft Corporation, Microsoft® Certified Systems Engineer Core Requirements Training Kit, Microsoft Corporation, Feb-98, 1572319054,
Microsoft Corporation, Microsoft® Windows NT® Technical
Support Training ,
Microsoft Corporation, Apr-97, 1572313730