Standard

 

CIS 2157 – Windows NT 4.0 Support

Course Description:

Provides a study of the support and maintenance of networks that use Microsoft Windows NT Server 4.0 as a primary operating system. Topics include: maintaining, troubleshooting, and optimizing servers; configuring and troubleshooting users and groups; analyzing, configuring, and monitoring security; and configuring, managing, troubleshooting, and optimizing network services.

 

Competency Areas:

Hours:

Maintaining, Troubleshooting, and Optimizing Servers

Class

4

Configuring and Troubleshooting Users and Groups

D. Lab

4

Analyzing, Configuring, and Monitoring Security

P. Lab/O.B.I.

0

Configuring, Managing, Troubleshooting, and Optimizing Network Services

Credit

6

 

 

 

Prerequisite:

CIS 2148

Corequisite:

 

  

Course Guide

 

Competency

After completing this section, the student will:

Hours

Class

D. Lab

P. Lab/

O.B.I.

MAINTAINING, TROUBLESHOOTING, AND OPTIMIZING SERVERS

13

13

0

 

Deploy service packs and hot fixes.

 

 

 

 

Optimize, configure, manage, and troubleshoot hardware.

 

 

 

 

Recover from hardware failures. Types of hardware include processors, memory, hard disks, RAID controllers, and network adapters.

 

 

 

 

Configure and troubleshoot fault-tolerant disks and disk subsystems.

 

 

 

 

Upgrade a server from a single processor to multiple processors.

 

 

 

 

Troubleshoot problems with hardware.

 

 

 

 

Back up and restore data. Considerations include the number of available tapes, the time available for backup and restore, and the type of backup.

 

 

 

 

Recover system files and reestablish the previous operating system environment.

 

 

 

 

Troubleshoot and optimize server performance.

 

 

 

 

Troubleshoot performance problems by using Task Manager, Event Viewer, or Performance Monitor.

 

 

 

 

Move, size, and add new page files.

 

 

 

 

Allocate server hardware based on application requirements. Considerations include interaction of Web services, file and print services, messaging and database applications, and proxy services.

 

 

 

 

Modify backup domain controller (BDC) placement. Considerations include network traffic, application requirements, fault tolerance, and physical location.

 

 

 

CONFIGURING AND TROUBLESHOOTING USERS AND GROUPS

11

11

0

 

Configure and troubleshoot trust relationships. Considerations include cross-domain resource access and one-way trusts vs. two-way trusts.

 

 

 

 

Configure and troubleshoot Account policy. Considerations include password uniqueness, password length, password age, and account lockout.

 

 

 

 

Configure and troubleshoot groups. Considerations include group membership, default groups, global groups, and local groups.

 

 

 

 

Configure and troubleshoot user accounts, user profiles, and logon scripts.

 

 

 

 

Create and rename user accounts. Types of accounts include template accounts and deleted accounts.

 

 

 

 

Configure and troubleshoot user profiles. Types of profiles include roaming user profiles, mandatory user profiles, and local user profiles.

 

 

 

 

Configure and troubleshoot user accounts. Considerations include disabled user accounts, logon restrictions, and dial-in permissions.

 

 

 

 

Troubleshoot logon scripts. Considerations include script location, user account configuration, and replication of the NETLOGON share.

 

 

 

 

Configure and troubleshoot system policies. Considerations include client computer operating system, file locations and names, and interaction between local security policy and system policies.

 

 

 

 

Configure user-specific system policies.

 

 

 

 

Configure computer policies.

 

 

 

ANALYZING, CONFIGURING, AND MONITORING SECURITY

11

11

0

 

Analyze and configure the operating system environment and the user environment by using the Security Configuration Editor (SCE).

 

 

 

 

Apply the appropriate security template based on server function.

 

 

 

 

Analyze the current environment and customize existing security templates to meet organizational security requirements.

 

 

 

 

Implement auditing. Implementation includes configuring Audit policy, enabling auditing on objects, and analyzing auditing logs.

 

 

 

 

Implement advanced security options. Implementation includes implementing the Syskey utility, configuring Server Message Block (SMB) signing, and enforcing usage of the appropriate version of Windows NT LAN Manager (NTLM).

 

 

 

 

Monitor security. Considerations include Performance Monitor alerts, Network Monitor triggers, and the security event log.

 

 

 

 

Configuring, Managing, and Troubleshooting Access to Resources

 

 

 

 

Create, configure, and troubleshoot permissions. Considerations include combined NTFS and share permissions, printer permissions, default permissions, multiple group membership, and use of the Deny permission.

 

 

 

 

Install, configure, and troubleshoot file-based resource access by using Distributed File System (Dfs) on multiple servers.

 

 

 

 

Configure, manage, and troubleshoot printers and print devices. Considerations include drivers, connectivity, printer pools, print queues, managing the Print Spooler service, and TCP/IP printing.

 

 

 

 

Configure, manage, and troubleshoot Internet access and intranet access to file and printer resources. Considerations include protocols such as http, https, ftp, and Telnet.

 

 

 

CONFIGURING, MANAGING, TROUBLESHOOTING, AND OPTIMIZING NETWORK SERVICES

5

5

0

 

Configure and troubleshoot network connectivity. Considerations include name resolution servers, default gateway, Automatic Private IP Addressing (APIPA), Ipconfig options, and DHCP.

 

 

 

 

Configure, manage, and troubleshoot Microsoft Internet Information Server (IIS) on the server. Considerations include hosting of multiple Web sites, performance tuning, and Windows Load Balancing Service (WLBS).

 

 

 

 

Monitor, maintain, and troubleshoot name resolution. Considerations include NetBIOS name resolution, host name resolution, and the Computer Browser service.

 

 

 

 

Configure and troubleshoot RAS and RRAS. Considerations include backup and restore of RRAS configuration, Internet Authentication Services (IAS), and VPN access.

 

 

 

 

Suggested Resources

 

Books:

 

Dell, Tom / Goldberg, Dan, Core MCSE (McSe Series), Prentice Hall Computer Books, Jan-99, 130828610,

Microsoft Corporation, Microsoft® Certified Systems Engineer Core Requirements Training Kit, Microsoft Corporation, Feb-98, 1572319054,

Microsoft Corporation, Microsoft® Windows NT® Technical Support Training , Microsoft Corporation, Apr-97, 1572313730