Course Description:

Provides the fundamental, intermediate, and advanced Microsoft Outlook competencies to provide the user with the skills necessary to obtain expert user certification. Topics include using Outlook 2000 Mail to communicate with others inside and outside your company, to manage your mail, navigating thorough Outlook, using calendar, using task, and using contacts and notes. Integrate Office applications and other applications with Outlook 2000 components.

Competency Areas:		Hours:

Communicating with Outlook		Class	2
Managing your mail		D. Lab	3
Navigating through Outlook		P. Lab/O.B.I.	0
Using Calendar		Credit	3
Using Task
Using Contacts
Using Notes
Integrating with other applications

Prerequisite:	SCT 100
Corequisite:

Course Guide

Competency	After completing this section, the student will:	Hours
Competency	After completing this section, the student will:	Class	D. Lab
COMMUNICATING WITH OUTLOOK		4	6	0
	Read mail.
	Send mail.
	Compose mail by entering text.
	Print mail.
	Address mail by entering text.
	Use mail features (forward, reply, recall).
	Use address book to address mail.
	Flag mail messages.
	Navigate within mail.
	Find messages.
	Configure basic mail print options.
	Work with attachments.
	Add a signature to mail.
	Customize the look of mail.
	Use mail templates (themes) to compose mail.
	Integrate and use mail with other Outlook components.
	Customize menu and task bars.
MANAGING YOUR MAIL		2	3	0
	Create folders.
	Sort mail.
	Set viewing options.
	Archive mail messages.
	Filter a view.
NAVIGATING THROUGH OUTLOOK		2	3	0
	Use Outlook Help and Office Assistant.
	Move items between folders.
	Navigate between Outlook components.
	Modify the Outlook Master Categories List.
	Assign items to a category.
	Sort information using categories.
	Use the Office Clipboard.
USING CALENDAR		4	6	0
	Navigate within the calendar.
	Schedule appointments and events.
	Set reminders.
	Print in calendar.
	Schedule multi-day events.
	Configure calendar print options.
	Customize the calendar view.
	Schedule recurring appointments.
	Customize menu and task bars.
	Add and remove meeting attendees.
	Plan meetings involving others.
	Save a personal or team calendar as a Web page.
	Book office resources directly (e.g., conference rooms).
	Integrate calendar with other Outlook components.
USING TASKS		2	3	0
	Create and update one-time tasks.
	Accept and decline tasks.
	Organize tasks using categories.
	Assign tasks to others.
	Create tasks from other Outlook components.
	Change the view for tasks.
USING CONTACTS		2	3	0
	Create, edit, and delete contacts.
	Send contact information via e-mail.
	Organize contacts by category.
	Manually record an activity in a journal.
	Link activities to a Contact.
	Sort contacts using fields.
USING NOTES		2	3	0
	Create and edit notes.
	Organize and view notes.
	Customize notes.
INTEGRATING WITH OTHER APPLICATIONS		2	3	0
	Create and use Office documents inside Outlook 2000.

Standard

CIS 225 – Microsoft Office Specialist Certification – Outlook

Course Description:

Course Guide

D. Lab

COMMUNICATING WITH OUTLOOK

6

MANAGING YOUR MAIL

3

NAVIGATING THROUGH OUTLOOK

3

USING CALENDAR

6

USING TASKS

3

USING CONTACTS

3

3

INTEGRATING WITH OTHER APPLICATIONS

3

Suggested Resources

Books