Standard
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DMM 106 - Materials Handling Management
Provides an opportunity to acquire the knowledge, skills, and attitudes necessary for the successful management and handling of materials. Emphasis is placed on basic functions and organization, as well as traffic management, shipping and receiving, materials identification, and storage systems. Topics include: motivation and incentives, measured standards, freeing bottlenecks, reducing handling times and travel distances, quality control, cube utilization, handling of materials, and traffic management.
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Competency Areas ADD COMPETENCY Motivation and Incentives
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Hours
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Measured
Standards |
Class |
9 |
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Freeing
Bottlenecks |
D. Lab |
2 |
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Reducing
Handling Times and Travel Distances |
P. Lab/O.B.I. |
0 |
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Quality
Control |
Credit |
10 |
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Cube
Utilization |
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Handling
of Materials |
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Traffic
Management |
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Prerequisite: |
Provisional admission |
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Corequisite: |
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Course Guide |
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Competency |
After completing this
section, the student will: |
Hours |
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Class |
D.Lab |
P.Lab/ O.B.I. |
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MOTIVATION AND INCENTIVES |
10 |
0 |
0 |
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Working conditions |
Give examples of workplace
conditions that promote the development of employee competence. |
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Output criteria |
Discuss the factors involved in
determining a performance standard. |
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Feedback |
Describe an acceptable feedback
process. Discuss the negative results
when feedback does not occur. |
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Job situation |
Give an example which includes
the factors which must be present to substantiate an acceptable job
situation. |
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Personal skills |
Discuss the impact untrained
workers have on production. |
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Participatory circles |
Describe a typical
participative management procedure in a materials distribution center. |
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Incentive system |
Describe a typical incentive
system for a materials distribution center. |
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MEASURED STANDARDS |
10 |
0 |
0 |
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Historical standards |
Give examples of a historical
approach to establishing unit standards for a materials distribution center. |
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Discuss the drawbacks which
historical standards present to a materials distribution center. |
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Predetermined standards |
Give examples of predetermined
standards in use at materials distribution centers. |
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Observation techniques |
Discuss the advantages and
disadvantages of stopwatch standards developed for a materials distribution
center. |
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Discuss the advantages and
disadvantages of regression analysis as a method of establishing work place
standards. |
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Guidelines |
State the principles used to
develop measurement systems for a materials distribution center. |
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FREEING BOTTLENECKS |
10 |
0 |
0 |
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Causative factors |
State the causative factors
contributing to bottlenecks at materials distribution centers. |
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Forecasting |
Discuss how forecasting aids in
eliminating bottlenecks at materials distribution centers. |
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Idle workers |
Discuss the indicator of a
bottleneck that idle workers represent. |
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REDUCING HANDLING
TIMES AND TRAVEL DISTANCES |
10 |
5 |
0 |
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Item handling |
Describe the tradeoffs involved
in reducing the number of times an item must be handled. |
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Flow |
Give some examples which are
used to smooth the flow of materials from suppliers to consumers. |
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Productivity improvement
techniques |
Explain how
reducing distances traveled, increasing unit size, scheduling round trips,
and improving cube utilization are used to increase efficiency in materials
management. |
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New technology |
Give examples of how the
introduction of new equipment and scheduling techniques have affected the
flow of materials. |
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QUALITY CONTROL |
10 |
5 |
0 |
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Checker |
Explain the role of the order
checker in processing materials. |
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Picking errors |
Discuss the three actions where
the majority of picking errors occur. |
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State the four principal
requirements for avoiding picking errors. |
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Item location |
Discuss the six-digit location
system and the meaning of the digits. |
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Item identification |
Describe the quality control
check made to assure item identification is correct. |
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Quantity |
Describe the process for
verifying order quantities. |
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Picking document |
Discuss the function of an
order picking form used by materials distribution centers. |
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Order identification |
Describe the major components
of an order fitting document used by materials distribution centers. |
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Design an order fitting
document for a materials distribution center. |
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CUBE UTILIZATION |
10 |
0 |
0 |
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Assigned storage |
Give an example of
under-utilization caused by improperly assigned storage space at a materials
distribution center. |
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Cost per square foot |
Discuss change in cost per
square foot when the height at a warehouse is increased. |
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Explain the effect on travel
time when cube utilization is increased for a materials distribution center. |
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Give examples which limit the
maximum cube utilization for a materials distribution center. |
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Aisle space |
Discuss the tradeoff involved
when adjusting aisle space to maximize cube utilization for a materials
distribution center. |
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HANDLING OF MATERIALS |
20 |
5 |
0 |
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Receiving and shipping |
Describe a typical receiving
function for a materials distribution center. |
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Give examples of actions
necessary to minimize receiving losses for a materials distribution center. |
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Describe a typical shipping
function for a materials distribution center. |
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Receiving tally |
Describe the use of a receiving
tally document for a typical materials distribution center. |
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Damage claim |
Describe a procedure commonly
used to document a properly stowed order. |
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Order picking |
Contrast discrete versus batch
picking methods used at materials distribution centers. |
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Discuss the procedure used to
design an order picking system for a materials distribution center. |
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Equipment and live storage |
Discuss the criteria used to
select equipment for a materials distribution center. |
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Describe the operation of a
gravity flow rack at a typical live storage materials distribution center. |
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Contrast gravity flow,
carousel, and conveyor equipment usage for materials distribution centers. |
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Mobile equipment |
Discuss the factors involved in
selecting mobile equipment for materials distribution centers. |
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Automated handling |
Contrast the cost/benefit
relationship of automated handling systems for materials distribution
centers. |
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Unit loads |
State the basic principles of
efficient unit handling. Name the designs used in pallet
construction. |
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TRAFFIC MANAGEMENT |
10 |
5 |
0 |
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Clerical procedures |
Describe the factors which
contribute to an efficient office environment for a materials distribution
center. |
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Give examples of data collected
and generated by the clerical staff at a materials distribution center. |
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Computer hardware |
Name the computer hardware
features required for traffic management in materials distribution centers. |
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Computer software |
Describe the procedure used to
define requirements of computer software used in materials distribution
centers. |
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Electronic identification |
Explain bar codes and how they
work in a materials distribution center. |
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Suggested Resources |
Suggested
Resources include textbooks shown below or most current edition.
Books
Ackerman, K. B. (1990). Practical handbook of warehousing (3rd
ed.). New York: Van Nos Reinhold.
Janson, R. L. (1987). Handbook of inventory management. Englewood Cliffs, NJ: Prentice Hall.
Japan Human Relations Association. (1988).
The idea book: Improvement through
total employee involvement.
Cambridge, MA: Productivity Press.
Morse, L. W.
(1987). Practical handbook of industrial traffic management (7th ed.). Washington, DC: Traffic Service Corp.
Tompkins, J. A., & Smith, J. D. (1988).
The warehouse management handbook. New York: McGraw-Hill.
For
additional materials and information on competencies in this course contact:
American Production & Inventory Control Society
500 W. Annandale Road
Falls Church, VA 22046-4274
Phone: 1-800-444-2742
National Association of Wholesaler-Distributors
1725 K. St., N.W. Suite 710
Washington, DC 20006