Standard

R State Standard £ Institutionally Developed College: n/a

FSC 110 – Fire Administration - Supervision and Leadership
Course Description This course provides the necessary knowledge and skills for an emergency responder to become a successful fire officer. The student will learn how to become a responsible leader and supervisor to a crew of firefighters, how to manage a budget for the fire station, understand standard operating procedures, and be able to manage an incident. Also, an understanding of basic fire prevention methods, fire and building codes, and record’s systems will be covered throughout the course. Upon completion of this course the student emergency responder candidate/recruit will have the basic skills and knowledge to be able to qualify for a certificate of completion or seek certification through the appropriate governing agency for the following: NFA – Leadership I NFA – Leadership II NFA – Leadership III This course meets the requirements NFPA 1021 – Standard for Fire Officer Professional Qualifications and all other state, local, and provincial occupational health and safety regulatory requirements.
Competency Areas	Hours
Introduction to Fire Officer	Class	5
Preparing for Promotion	D. Lab	0
Firefighters and the Fire Officer	P. Lab/O.B.I.	0
Understanding People: Management Concepts	Credit	5
Organized Labor and the Fire Officer
Safety & Risk Management
Training & Coaching
Evaluation & Discipline
Leading the Fire Company
Working in the Community
Handling Problems, Conflicts, and Mistakes
Pre-incident Planning & Code Enforcement
Budgeting
Fire Officer Communications
Managing Incidents
Fire Attack
Fire Cause Determination
Crew Resource Management

Prerequisite:	Program Admission
Corequisite:	n/a

Course Guide

Competency	After completing this section, the student will be able to:	Hours
		Class	D.Lab	P.Lab/O.B.I.
Introduction to Fire Officer		1	0	0
	Describe the roles and responsibilities of the Fire Officer I.
	Describe the roles and responsibilities of the Fire Officer II.
	Describe the fire service in the United States.
	Describe fire department organization.
	Describe rules and regulations, policies, and standard operating procedures.
	Describe working with other organizations.
	Describe the opportunities for the 21^st century fire officer.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.1
	4.1.1
	Fire Officer II
	5.1
	5.1.1
Preparing for Promotion		1	0	0
	Discuss the origin of civil service promotional examinations.
	Describe how a promotional examination is prepared.
	Identify the elements of a promotional examination.
	Identify the components of an assessment center.
	List techniques for studying for a promotional examination.
Fire Fighters and the Fire Officer		2	0	0
	Describe the fire officer’s vital tasks.
	Describe a typical fire station workday.
	Describe the transition from a firefighter to a fire officer.
	Describe the activities that a fire officer performs to maintain an effective working relation with his or her supervisor.
	Describe integrity and ethical behavior.
	Describe how to maintain workplace diversity.
	Describe the concept of the fire station as a business work location.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.1
	4.2.5 (A)
	4.2.5 (B)
	4.4
	4.4.2 (A)
	4.4.2 (B)
Understanding People: Management Concepts		4	0	0
	Understand principles of supervision and basic human resource management.
	Coordinate the completion of assigned tasks and projects.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.2
	4.2.5 (A)
	4.2.5 (B)
	4.2.6 (A)
	4.2.6 (B)
	Fire Officer II
	5.2.1(A)
	5.2.1 (B)
Organized Labor and the Fire Officer		3	0	0
	Discuss the lasting impact organized labor has had on fire fighter safety, working conditions, and procedures.
	Understand the diminished benefits of fire fighter strikes.
	Identify the increased benefits of political activism.
	Describe the grievance process steps.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.1.1
	4.2.5 (A)
	4.2.5 (B)
	Fire Officer II
	5.1.1
Safety and Risk Management		4	0	0
	Describe the most common causes of personal injury and accidents to fire fighters.
	Define incident safety officer.
	Describe safety policies and procedures and basic workplace safety.
	Describe the components of an infectious disease control program.
	Describe procedures for conducting an accident investigation and safety policies and procedures.
	Identify safety hazards.
	Implement an incident management system and ensure the safety of personnel under emergency conditions.
	Interpret accident reports.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.2.1
	4.2.2
	4.2.3
	4.6.4 (A)
	4.6.4 (B)
	4.7
	4.7.1 (A)
	4.7.1 (B)
	4.7.2 (A)
	4.7.2 (B)
	Fire Officer II
	5.6.1 (A)
	5.6.1 (B)
	5.7
	5.7.1 (A)
	5.7.1 (B)
Training and Coaching		4	0	0
	Explain what accreditation means for fire fighter certification programs.
	Discuss the four-step method of job instruction training.
	Explain the difference between competence and confidence in individual skill sets.
	Identify the federal regulations that affect the training of every firefighter.
	Describe the importance of NFPA 1403 - Standard on Live Fire Training Evolutions.
	List the steps in developing a training program.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.2.3 (A)
	4.2.3 (B)
Evaluation and Discipline		4	0	0
	Describe the special requirements for supervising a probationary firefighter who has a structured in-station training program.
	Describe how to use a performance log or T-account to document firefighter work performance.
	List the activities associated with a mid-year review.
	Describe the requirements of an advanced notice of a substandard employee evaluation.
	Describe the concept of progressive discipline.
	List and describe the components of a written reprimand.
	Describe the services available through an employee assistance program (EAP).
	Skills Objectives:
	Use a performance log or T-account
	Issue an oral reprimand, warning, or admonishment when a firefighter demonstrates a substandard or unacceptable behavior.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.2
	4.2.4 (A)
	4.2.4 (B)
	4.2.5 (A)
	4.2.5 (B)
	Fire Officer II
	5.2
	5.2.1 (A)
	5.2.1 (B)
	5.2.2 (A)
	5.2.2 (B)
Leading the Fire Company		4	0	0
	Describe leadership styles.
	Describe how to motivate.
	Describe leadership in routine situations.
	Describe emergency scene leadership.
	Describe the fire officer challenges in the 21^st century.
	Compare and contrast the fire station as a municipal work location versus a firefighter home.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.2.1
	4.2.2 (A)
	4.2.2 (B)
	Fire Officer II
	5.2.1 (A)
Working in the Community		2	0	0
	Discuss community demographics.
	Discuss risk reduction.
	Discuss public inquiries.
	List four objectives of a public safety education program.
	Describe Fire Prevention Week.
	Describe the National Fire Protection Agency (NFPA) Risk Watch program.
	Describe the goal of a Community Emergency Response Team.
	Describe developing a local public education program.
	Describe the three steps NFPA recommends in developing a relationship with the media.
	Define proactive media communications.
	List the four NFPA guidelines to use when conducting an interview with the media.
	Skill Objectives:
	Develop a public education program using a five-step program.
	Prepare a media release that conforms to local format.
	Conduct a media interview as the fire department representative.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.3
	4.3.1 (A)
	4.3.1 (B)
	4.3.3 (A)
	4.3.3 (B)
	4.3.4 (A)
	4.3.4 (B)
	Fire Officer II
	5.3
	5.4
	5.4.4 (A)
	5.4.4 (B)
Handling Problems, Conflicts, and Mistakes		4	0	0
	Describe how to manage conflict.
	Describe how to deal with citizen complaints.
	Describe how to recommend policies and policy changes.
	Describe how to implement policies.
	Describe the difference between customer service and customer satisfaction.
	Skill Objective:
	Develop a policy or procedure
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.3.2 (A)
	4.3.2 (B)
	4.4.1 (A)
	4.4.1 (B)
	Fire Officer II
	5.4
	5.4.1 (A)
	5.4.1 (B)
Pre-Incident Planning and Code Enforcement		2	0	0
	Discuss how to develop a pre-incident plan.
	Understand built-in fire protection systems.
	Understand fire code compliance inspections.
	Identify the five types of building construction as used in the fire prevention code.
	Describe general inspection requirements.
	Skill Objectives:
	Create a pre-incident plan
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.6
	4.6.1 (A)
	4.6.1 (B)
	Fire Officer II
	5.5
	5.5.1 (A)
	5.5.1 (B)
	5.6
Budgeting		2	0	0
	List the supplies and equipment necessary for ongoing and new projects, repairs to existing facilities; new equipment, apparatus maintenance, and personnel costs; and appropriate budgeting system.
	Understand purchasing laws, policies, and procedures.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.4.3 (A)
	4.4.3 (B)
	Fire Officer II
	5.1.2
	5.4.2 (A)
	5.4.2 (B)
Fire Officer Communications		3	0	0
	Discuss the communication cycle.
	Identify ways to improve listening skills.
	Understand the fire officer’s responsibilities as an active listener to both subordinates and superiors.
	Describe the ways to counteract environmental noise.
	Identify the conditions that interfere with verbal communication.
	Explain the difference between formal and informal communications.
	Outline fire officer responsibilities for routine and infrequent reports.
	Explain what should be included in a news release.
	Skill Objectives:
	Write a recommendation report using information about an issue or problem
	Write a news release
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.1.2
	4.2.1 (A)
	4.2.1 (B)
	4.2.2 (A)
	4.2.2 (B)
	Fire Officer II
	5.4.4 (A)
	5.4.4 (B)
	5.4.5 (A)
	5.4.5 (B)
Managing Incidents		2	0	0
	Explain how the Incident Management System was created.
	Describe the National Incident Management System.
	Describe the role and elements of the Federal Response Plan.
	Explain the importance of firefighter safety and accountability within the Incident Management System.
	Describe the “two-in-two-out” rule.
	Explain how to effectively accomplish a transfer of command.
	Describe the fire officer’s role in incident management.
	Explain the use of divisions and groups within the Incident Management System.
	Describe the task level of incident management.
	Describe the post-incident review.
	Skill Objectives:
	Demonstrate making an initial radio report
	Demonstrate conducting a face-to face transfer of command
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.6.3 (A)
	4.6.3 (B)
	4.6.4 (A)
	4.6.4 (B)
	Fire Officer II
	5.6.1 (A)
	5.6.1 (B)
	5.6.2 (A)
	5.6.2 (B)
Fire Attack		4	0	0
	Describe how to supervise a single company.
	Describe how to supervise multiple companies.
	Describe how to size up the incident.
	Describe Lloyd Layman’s five-step size-up process.
	Describe the National Fire Academy size-up process.
	Describe risk-benefit analysis.
	Describe how to determine fire flow.
	Describe how to develop an incident action plan.
	Describe how to assign resources.
	Describe the tactical safety considerations.
	Describe the general structure fire considerations.
	Skill Objectives:
	Perform a scene size-up
	Assign resources
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.6
	4.6.2 (A)
	4.6.2 (B)
	4.6.3 (A)
	4.6.3 (B)
	Fire Officer II
	5.6
	5.6.1 (A)
	5.6.1 (B)
Fire Cause Determination		2	0	0
	Describe the role of the fire officer in determining the cause of a fire.
	List the common cause of fire.
	Explain when to request a fire investigator.
	Describe how to find the points of origin.
	Describe fire patterns.
	Describe how to determine the cause of a fire.
	Describe how to conduct interviews.
	Describe how to determine the cause of a vehicle fire.
	Describe how to determine the cause of a wildland fire.
	Describe the indicators of incendiary fires.
	Discuss arson.
	Discuss the legal considerations of fire cause determination.
	Discuss how to write an investigation report.
	NFPA 1021 Standard for Fire Officer Professional Qualifications References
	Fire Officer I
	4.5
	4.5.1 (A)
	4.5.1 (B)
	4.5.2 (A)
	4.5.2 (B)
	Fire Officer II
	5.5
	5.5.2 (A)
	5.5.2 (B)
Crew Resource Management		2	0	0
	Discuss the origins of crew resource management (CRM).
	List Dupont’s “dirty dozen” human factors that contribute to tragedy.
	Describe the six-point CRM model that can be used in the fire service.
	Describe the five steps in a successful debriefing.

Suggested Resources

Media (text/audio/ visual/www/ other)	Author	Title: Subtitle	Edition	Place of Publication	Year	Publisher/Publication	pp.
Text		Fire Officer Principles and Practice by NFPA and International Association of Fire Chiefs				Jones & Bartlett
Text	Clinton H. Smoke	Company Officer	2^nd Ed.			Delmar
Text		Fire and Emergency Services Administration: Management & Leadership Practices				Jones & Bartlett
Text		Fire and Emergency Services Company Officer	4^thEd.			IFSTA

Posted: 06/23/08