Standard

R State Standard £ Institutionally Developed College: n/a

FSC 201 – Fire Administration – Management
Course Description This course will provide the necessary knowledge and skills for the emergency responder to become a diverse leader and manager in their department. The course starts with the history of the fire service which focuses on the historical events that have forged the fire service today. Discussions on preparing for the future are designed to provide information to develop a game plan for personal success. Leadership and Management principles will be taught to blend the academics of leadership and management research into what occurs in the fire service organization on a daily basis. Leadership styles will be discussed to help understand how to lead and manage and, as important, why it’s done. The course will take an insightful look into how people handle change personally and organizationally. Discussions on ethics will be focused on the elements critical to ethical leadership and management practices. The course will explore the elements of team building and provide a depth of understanding how to blend various styles and personalities to get the most from people. Discussions on managing emergency services will target budgeting and personnel management the support elements that are so vital to every organization. Quality of the fire service will also be looked at for methods of quality improvement and their applications to improve the services delivered to citizens every day. An in-depth overview of the changes in disaster planning and response since 9-11, and includes ways to help with community evaluation and preparedness processes. Finally, shaping the future will explore the possibilities of what may occur in the fire service and how you can play an important role in helping to shape the fire service of the future.
Competency Areas	Hours
Fire Service Heritage and History	Class	5
Preparing for the Future	D. Lab	0
Principles of Leadership and Management	P. Lab/O.B.I.	0
Leadership Styles	Credit	5
Leading and Managing in a Changing Environment
Leadership Ethics
Personnel Management: Building a Team
Managing Emergency Services
Analytical Approaches to Public Fire Protection
Quality of the Fire Service
Community Disaster Planning
Shaping the Future

Prerequisite:	Program admission
Corequisite:	n/a

Course Guide

Competency	After completing this section, the student will be able to:	Hours
		Class	D.Lab	P.Lab/O.B.I.
Fire Service Heritage and History		3	0	0
	Describe how history impacts the fire industry today.
	Describe the changing culture of the fire service industry.
	Explain the importance of cultural an ethnic diversity in the hiring of employees.
	Define the legal issues that have impacted the fire service.
	Describe the significance of fire service symbols and insignia.
	Describe how major fires and events have helped shape the fire industry.
Preparing for the Future		4	0	0
	Describe the role of training and education for the fire service of the future.
	Describe how the National Fire Academy has influenced professional development in the fire service.
	Describe the role FESHE has had in professional development in the fire service.
	Describe the influence the Wingspread conferences have had on the fire service.
	Define the difference between certification and accreditation.
	Develop a personal career development plan.
Principles of Leadership and Management		4	0	0
	Describe the history of management theories.
	Explain the differences found between leading and managing.
	Explain concepts found in the managerial grid and how they impact organizations and the people in them.
	Explain modern management theories such as Theory X, Theory Y, Theory Z, Maslow’s hierarchy, motivation-hygiene model, and others.
	Explain the influence that quality improvement and management by objectives have had on modern organizations.
Leadership Styles		4	0	0
	Define the various leadership styles in use today.
	Describe when each leadership style is appropriate.
	Define the importance of the Johari Window in enhancing leadership ability.
	Describe the four preference styles and compare and contrast each type.
	Define schemata and describe how they can impact leadership and managerial abilities.
	Articulate your own personal framework that shapes your leadership style.
Leading and Managing in a Changing Environment		4	0	0
	Describe what stewardship is.
	Describe why core values are important to an organization.
	Explain above-the-line accountability and why it is important.
	Define how organizational culture can impact change in a department.
	Define the key elements that can have a positive impact on organizational change.
	Describe the importance of leadership vision and its impact on the organization.
Leadership Ethics		4	0	0
	Define the term ethics and describe how it is used in a department.
	Evaluate the ethical environment in a department.
	Describe how politics influence local governance decisions.
	Describe past events that have forced ethical legislation to be written.
	Articulate the role of ethics in the decision-making process.
	Describe how organizational culture can impact organizational ethics.
Personnel Management: Building a Team		5	0	0
	Define the areas of importance to building a successful team.
	Conduct a SWOT analysis on a department.
	Explain why people often resist change.
	Describe how coping styles impact group dynamics.
	Describe the profile of each generation.
	Describe how morale can affect and impact an organization.
	Discuss the importance of the labor-management relationship.
Managing Emergency Services		5	0	0
	Explain the typical models of local governance and organization.
	Describe the various budget methods used at the federal, state, and local levels.
	Describe federal laws that influence labor relations.
	Explain differences among collective bargaining, mediation, and binding arbitration.
	Describe how to promote a healthy relationship between labor and management.
	Explain the current trends in personnel administration and human resource management development.
	Explain the importance of due process.
Analytical Approaches to Public Fire Protection		5	0	0
	Define history of resource deployment.
	Explain the term standards of coverage.
	Explain the national strategy for homeland security.
	Describe what probability and consequence are and why they are important in the development of community risk management.
	Discuss the insurance service rating schedule.
	Describe the CFAI accreditation process.
	Describe NFPA 1710 and 1720.
Quality of the Fire Service		4	0	0
	Describe the principles of quality improvement.
	Explain what Six Sigma is.
	Explain how to use benchmarking to improve performance.
	Define performance measures, baselines, and benchmarks.
	Describe the obstacles to implementing quality in the fire service.
	Analyze how departments use quality concepts to improve performance.
Community Disaster Planning		4	0	0
	Define the Stafford Act.
	Define the role that FEMA has in disaster response.
	Describe the four phases of emergency management.
	Describe the federal National Response Plan.
	Describe what an ESF is.
	Define the ICS system and each section.
	Define the six areas of homeland security.
Shaping the Future		4	0	0
	Discuss the changes that need to be contemplated for the future of the fire service in the following areas: A. Fire Suppression B. Emergency Medical Services C. Specialized Responses a. Hazardous Materials b. Technical Response c. Wildland Firefighting d. Aircraft Rescue Firefighting e. Federal and Military Fire Protection f. Industrial Fire Protection g. Code Enforcement h. Fire Prevention D. Human Behaviors, Values, and Impacts on Fire and Life Safety E. Integrated Risk Management F. Technology G. Firefighter Safety H. National Mutual-Aid System I. Fire Service Research J. National Fire Service Doctrine

Suggested Resources

Media (print/audio/ visual/www/ other)	Author	Title: Subtitle	Edition	Place of Publication	Year	Publisher/Publication	pp.
Print	Randy R. Bruegman by Brady	Fire Administration I
Print	Harry E. Carter and Erwin Rausch	Management in the Fire Service	3^rd Ed.			NFPA
Print		Company Officer	4^th Ed.			IFSTA

Posted: 06/24/08