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Standard |
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£
State Standard R Institutionally Developed College: |
HRT
147 – Spanish for the Hospitality Industry
Course
Description
Course
Description: This course focuses on basic
Spanish phrases to allow non-Spanish speaking workers to communicate with
Spanish speaking workers. It includes
giving instructions, giving directions, understanding basic questions using
interrogatory words (who, what, when, where, why), colors, numbers, days of the
week, months of the year, and industry specific vocabulary that pertains to the
lodging and food and beverage sectors of the hospitality industry.
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Competency Areas |
Hours |
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|
Spanish
Language Fundamentals |
Class |
4 |
|
Essential
Workplace Spanish |
D. Lab |
|
|
Recruiting,
hiring, and training |
P.
Lab/O.B.I. |
0 |
|
Basic
work directives in Spanish |
Credit |
4 |
|
Communicating
safety and emergency issues in Spanish |
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Hospitality
industry specific vocabulary |
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Prerequisite: |
Program admission |
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Corequisite: |
|
Course Guide |
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Competency |
After completing this section,
the student will be able to: |
Hours |
||
|
Class |
D.Lab
|
P.Lab/ O.B.I. |
||
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SPANISH LANGUAGE
FUNDAMENTALS |
2 |
0
|
0 |
|
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|
Identify
and demonstrate pronunciation of Spanish vowels, consonants, and diphthongs |
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Describe
basic ways Spanish differs from English |
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|
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ESSENTIAL WORKPLACE SPANISH |
5 |
0
|
0 |
|
|
Basic
conversational phrases in Spanish |
Identify
interrogatory words (who, what, when, etc.), colors and numbers |
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Demonstrate
how to tell time in Spanish |
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Pronounce
and memorize the days of the week, months, and holidays in Spanish |
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Demonstrate
how to state and write dates in Spanish |
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Demonstrate
basic greetings and how to introduce oneself in Spanish |
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Demonstrate
the use of proper etiquette terms (please, thank you, etc.) in Spanish |
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Discuss the
concept of two last names and how to identify which name is used on paperwork
and legal documents |
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Pronounce
and memorize directional words (up, down, here, there, left, right, etc.) |
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Pronounce
and memorize colors, numbers, and articles of clothing |
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RECRUITING, HIRING, AND TRAINING |
5 |
0
|
0 |
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Practice
and memorize phrases used to fill out employment applications and produce
identification |
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Practice and
memorize phrases used to explain employee benefits |
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Practice
and memorize phrases used to hire and schedule staff |
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Practice
and memorize phrases used in the disciplinary and termination processes |
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Practice and
memorize the various job titles in hotels and restaurants |
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Practice
and memorize generic titles such as supervisor or boss |
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BASIC WORK DIRECTIVES IN SPANISH |
5 |
0
|
0 |
|
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Discuss the
importance of politeness and tone of voice in issuing directives and
assignments |
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Practice
and memorize basic commands (Go __; do __; bring __; deliver__; etc.) |
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Practice
using “Favor de + infinitives” to give orders |
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Practice
and memorize generic instructions [Do it like this; put this here (there);
take this to __; clean this, etc.] |
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COMMUNICATING SAFETY AND
EMERGENCIES ISSUES IN SPANISH |
5 |
0
|
0 |
|
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Practice and
memorize emergency words and phrases in Spanish |
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Communicate
basic operations of fire extinguishers in Spanish |
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Communicate
importance of proper use of chemicals in Spanish |
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Communicate
in Spanish the importance of documenting all injuries |
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Explain
in Spanish the importance of Material Safety Data Sheets |
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HOSPITALITY INDUSTRY SPECIFIC
VOCABULARY |
18 |
0
|
0 |
|
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Memorize and
practice specific vocabulary for housekeeping and food and beverage
operations |
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Identify,
pronounce, and memorize the Spanish vocabulary for the equipment used in the
workplace |
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Identify,
pronounce, and memorize Spanish words pertaining to uniforms and proper dress |
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Suggested Resources |
Conversational
Spanish Grammar for the Hospitality Classroom
Matt A. Casado
ISBN: 0-471-73009-2
Paperback
224 pages
September 2006 (Wiley)
The
Restaurant & Bar English/Spanish Spanish/English Dictionary
Maria Belknap
ISBN: 0-471-71182-9
Paperback
352 pages
February 2006 (Wiley)
CourseSG.081105.Dot
Posted: 09/11/06