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Posted: 12/28/05

MKT 205 – Internet Marketing

 

Course Description

This course introduces and demonstrates the use of the Internet and the World Wide Web As a strategic marketing tool. Topics include: the electronic marketplace, Strategies in using the Internet, tools of electronic marketing, web design principles, customer communication, security, and trends.

 

Competency Areas

Hours

The electronic marketplace

Class

5

Strategies in using the internet

D. Lab

0

Tools of electronic marketing

P. Lab/O.B.I.

0

Web design principles

Credit

5

Customer communication

 

 

Security

 

 

Trends

 

 

 

Prerequisite:

 

Corequisite:

 

 

Course Guide

 

Competency

After completing this section, the student will:

Hours

Class

D.Lab

P.Lab/

O.B.I.


The Electronic Marketplace

  10   

0

0

Framework of the e-commerce marketplace

Explain Internet marketing

 

 

 

 

Discuss most recent technologies being used in the industry

 

 

 

 

Explain ethical practices

 

 

 

 

Outline an ethical framework for e-business and internet marketing

 

 

 

 

Explain the seven stages of Internet marketing

 

 

 

Strategies in Using the Internet

15

0

0

The Internet and Communication

Identify the  consumer behavior model

 

 

 

 

Explain market opportunities

 

 

 

 

Describe the marketing strategies used in Internet marketing

 

 

 

 

Define terms associated with e-commerce and Internet marketing

 

 

 

 

Analyze the importance of the customer’s experience

 

 

 

Tools of Electronic Marketing

Describe the marketing mix and its relationship to Internet marketing

10

0

0

 

Define customer interface

 

 

 

 

Describe how the 7C’s influence interface design

 

 

 

 

List the basic online tools (websites, banner, interstitials, etc)

 

 

 

Customer Communication

 

Identify the steps in the process of creating a desirable customer experience

8

0

0

 

Explain the value of customer relationships

 

 

 

 

Identify key terms in marketing on the Internet

 

 

 

 

Define Interactivity and explain its usefulness

 

 

 

Security

Identify privacy and confidentiality issues

5

0

0

 

Explain  strategies to stay ahead of cybercrime

 

 

 

Trends

Identify current trends in Internet marketing and e-commerce

2

0

0

 

Suggested Resources

 

Canzer, Brahm, E-Business Strategy Thinking and Practice. Houghton Mifflin 2nd edition New York.

Mohammed, Rafi; Fisher, Robert; Jaworski, Bernard; Paddison, Gordon Internet Marketing Boston Irwin McGraw Hill

Kleindl, Brad Strategic Electronic Marketing Thomson Southwestern New York