Standard

Posted: 06/01/06

MSD 104 – Human Resource Management

Course Description

This course is designed as an overview of the Human Resource Management (HRM) function and the manager and supervisor’s role in managing the career cycle from organizational entry to exit. It acquaints the student with the authority, responsibility, functions, and problems of the human resource manager, with an emphasis on developing familiarity with the real world applications required of employers and managers who increasingly are in partnership with HRM generalists and specialists in their organizations. Topics include: strategic human resource management, contemporary issues in HRM: ethics, diversity and globalization; the human resource/supervisor partnership; human resource planning and productivity; job description analysis, development, and design: recruiting, interviewing, and selecting employees; performance management and appraisal systems; employee training and development: disciplinary action and employee rights; employee compensation and benefits; labor relations and employment law; and technology applications in HRM.

Competency Areas	Hours
Strategic Human Resource Management	Class	5
Contemporary Issues in HRM: Ethics, Diversity, Globalization	D. Lab	0
The Human Resource/Supervisor-Manager Partnership	P. Lab/O.B.I.	0
Human Resource Planning and Productivity	Credit	5
Job Description Analysis, Development, and Design
Recruiting, Interviewing, and Selecting Employees
Performance Management and Appraisal Systems
Employee Training and Development
Disciplinary Action and Employee Rights
Employee Compensation and Benefits
Labor Relations and Employment Law
Technology Applications in HRM

Prerequisite:	Provisional admission
Corequisite:

Course Guide

Competency	After completing this section, the student will:	Hours
		Class	D.Lab	P.Lab/ O.B.I.
Strategic Human Resource Management
Meeting present and emerging strategic HR challenges	Discuss the Human Resources challenges and potential remedies facing supervisors in today’s business world.
	Plan and implement strategic HR policies
	Select HR strategies to increase performance
Contemporary Issues in HRM: Ethics, Diversity, Globalization
Ethical HR Issues	Discuss the Sarbanes-Oxley Act in relation to other HR issues
	Explain the HR role in the ethics relating to harassment, workplace safety, security of employee records, employee theft, affirmative action, comparable work and employee privacy rights.
Diversity	Define diversity
	Identify the challenges in managing employee diversity
	Recognize the potential diversity in organizations
	Discuss ways to improve the management of diversity
Globalization	Explain developing HR management policies in relation to national culture, organizational characteristics and HR practices
	Recognize EEO in the international context
The Human Resource/Supervisor-Manager Partnership
The Human Resource Function to other Departments	Discuss the HR role to support line and other staff management.
	Describe the functions of human resource officers within an organization.
	Summarize the roles of persons within the human resources department.
Human Resource Planning and Productivity
Managing Work Flow	Discuss Work Strategy and Organizational Structure.
The Group Perspective	Describe Self-managed Teams and Other Types of Teams.
The Individual Perspective	Summarize Employee Motivation.
Job Description Analysis, Development, and Design
Job analysis	Describe the nature of job analysis.
	Discuss methods of collecting job analysis information.
Job description and design	Describe the significance of job description and design.
	Discuss the processes and techniques of writing job descriptions.
	Develop flexible work schedules.
	Summarize the relationship between job design and motivation.
Recruiting, Interviewing, and Selecting Employees
Human resources recruitment	Identify sources of information concerning the labor market.
	Identify recruitment sources.
	Analyze labor market statistics, costs, and recruitment sources.
	Conduct human resources planning.
Human resources selection	Review Equal Employment Opportunity legislation.
	Identify factors affecting the development and implementation of an affirmative action program.
	Summarize the employee selection process.
Performance Management and Appraisal Systems
Uses of Performance Appraisals	Summarize company and employee uses and benefits.
Identifying Performance Dimensions	Describe Measuring Performance, Measurement tools and Challenges to Effective Performance Measurement.
Managing Performance	Discuss the Appraisal Interview and Performance Improvement.
Employee Training and Development
Employee training	Discuss the principles of learning.
	Identify factors affecting the planning and implementation of an employee training program.
	Describe the techniques used to evaluate a training program.
Development	List the steps involved in a needs assessment.
	Identify factors affecting the conduct of a needs assessment.
	Describe the potential content of a development program.
Disciplinary Action and Employee Rights
Discipline and counseling	Define what constitutes poor performance on the job.
	Describe the parameters of a legal disciplinary action.
	Discuss due process in disciplinary actions including the appeals process.
	Summarize counseling methods and techniques.
	Explain when and how Employee Assistance Programs (EAPs) should be used.
	Describe how a disciplinary discharge could be successfully challenged.
Employee Compensation and Benefits
Strategic pay plans	Summarize development of a workable pay plan.
	Discuss pricing managerial and professional jobs.
	Describe competency based pay
Compensation trends	Differentiate between Broadbanding, Strategic Compensation and Comparable Worth.
Pay for Performance and Financial Incentives	Describe Piecework Plans, Merit Pay as an Incentive, Merit Pay Options, and Incentives for Professionals, Recognition-Based Awards, and Online Reward Programs.
Benefits Strategy	Discuss Benefits Mix, Benefits Amount and Flexibility of Benefits
Legally Required Benefits	Delineate benefits required by law
Voluntary Benefits	Describe Voluntary benefits
Administering Benefits	Discuss Flexible Benefits and Benefits Communication
Labor Relations and Employment Law
Labor unions	Describe the history of labor unions
	Summarize the stated goals of labor unions.
	Describe the structure and management of labor unions.
	Summarize labor-management legislation.
	Explain the negotiation process and arbitration.
	Discuss the organization of a local labor union chapter.
	Discuss the barriers faced by labor unions organizing local chapters.
Technology Applications in HRM
Human Resource Information Systems (HRIS)	Describe the uses and applications of HRIS
	Discuss the privacy issues of HRIS

Suggested Resources

Books

Dessler, Gary. (2005) Human Resource Management (10^th ed.). Upper Saddle River, NJ:Prentice Hall.

Fisher, Cynthia D. et al. (2003) Human Resource Management (5^th ed.). Boston, MA:Houghton Mifflin.

Gomez-Mejia, Luis R. et al. (2001) Managing Human Resources (3^rd ed.). Upper Saddle River, NJ:Prentice Hall.

Hollenbeck, John R. et al. (2004) Fundamentals of Human Resource Management with CD & PowerWeb, (1^st ed.) Columbus, OH McGraw Hill.