Standard

Posted: 03/31/08


R State Standard Developed College:

MSD 107 Employee Training and Development

Course Description

Addresses the challenges of improving the performance and career potential of employees, while benefiting the student in their own preparation for success in the workplace. The focus is on both training and career and personal development. Shows the student how to recognize when training and development is needed and how to plan, design, and deliver an effective program of training for employees. Opportunities are provided for the student to develop their own career plans, assess their work-related skills, and practice a variety of skills desired by employers. Topics include: developing a philosophy of training; having systems approach to training and development; the context of training; conducting a needs analysis; critical success factors for employees: learning principles; designing and implementing training plans; conducting and evaluating training; human resource development and careers; personal career development planning; and applications in interpersonal relationships and communication.


 

Competency Areas

Hours

A Customer and Quality-driven Philosophy of Training

Class

5

A Systems Approach for Employee Training and Development

D. Lab

0

The Context of Training

P. Lab/O.B.I.

0

Conducting a Needs Analysis

Credit

5

Critical Success Factors for Employees

 

 

Learning Principles

 

 

Designing and Implementing Training Plans

 

 

Conducting a Training Session and Evaluating the Results

 

 

Human Resource Development and Careers

 

 

Personal Career Development Planning

 

 

Applications in Interpersonal Communications

 

 

Applications in Job-Related Interpersonal Relationships

 

 

 

Prerequisite:

Provisional admission

Corequisite:

     

 

Course Guide

 

Competency

After completing this section, the student will be able to:

Hours

Class

D.Lab

P.Lab/

O.B.I.


A Customer and Quality-driven Philosophy of Training

2

0

0

     

Discuss the impact training has on an organization and how quality-driven training creates a competitive advantage.

 

 

 

A Systems Approach for Employee Training and Development

2

0

0

 

Describe the needs-centered model approach to training.

 

 

 

 

Discuss theory-based adult learning principles

 

 

 

The Context of Training

2

0

0

 

Understanding the training process.

 

 

 

 

Analyzing organizational and trainee needs.

 

 

 

 

Communication, management and leadership.

 

 

 

Conducting a Needs Analysis

4

0

0

 

Discuss the domains of learning.

 

 

 

 

Describe the various tools used to conduct a needs analysis.

 

 

 

 

Assessing needs without a Comprehensive Needs Assessment Process.

 

 

 

Critical Success Factors for Employees

3

0

0

 

Discuss getting the employee ready to learn.

 

 

 

 

Describe potential trainee problems and ways to resolve conflict.

 

 

 

 

Discuss effective communication styles to improve success of trainee.

 

 

 

Learning Principles

3

0

0

 

Discuss the purpose of a training plan.

 

 

 

 

Discuss the three general laws of learning and how they are relevant in various situations.

 

 

 

 

Describe the different learning styles and how they are applicable.

 

 

 

 

Discuss andragogy and pedagogy learning.

 

 

 

Designing and Implementing Training Plans

12

0

0

 

Discuss writing training objectives that are observable, measurable, attainable, and specific.

 

 

 

 

Describe the design of effective training curriculum.

 

 

 

 

Discuss the set induction process and the five steps of teaching a skill

 

 

 

 

Discuss developing training content, internal and external sources.

 

 

 

 

Discuss using technology and visual aids in training sessions.

 

 

 

 

Discuss writing a training plan including conducting research, developing content, training methods, time-frames, and training materials. Also, development of the participants guide.

 

 

 

Conducting a Training Session and Evaluating the Results

14

0

0

 

Discuss planning your delivery with focus on the trainees and the training environment.

 

 

 

 

Describe establishing verbal and nonverbal immediacy.

 

 

 

 

Demonstration of training delivery per concepts studied.

 

 

 

 

Discuss strategies for evaluating and improving your delivery.

 

 

 

Human Resource Development and Careers

2

0

0

 

Describe trends in training and development.

 

 

 

 

Discuss career opportunities in training and development.

 

 

 

Personal Career Development Planning

2

0

0

 

Discuss how the concepts studied in class can be applied to individual careers.

 

 

 

Applications in Interpersonal Communications

2

0

0

 

Describe how the learning models studied can be applied to strengthen communication and build relationships.

 

 

 

Applications in Job-Related Interpersonal Relationships

2

0

0

 

Discuss how the learning models and communication models can be applied on the job to create better working relationships.

 

 

 

 

Suggested Resources