Standard

Posted: 06/20/05

MSD 210 – Team Project     

Course Description

This course utilizes team methodologies to study the field of management. It encourages students to discuss their perception of management practices which have been studied during the management program. Topics include: current issues and problems in management and supervision and state-of-the-art management and leadership techniques. Students will be put into teams, will work on team projects to demonstrate their understanding of the competencies of this course, and will do peer evaluation. Potential team projects could include authoring a management book covering the competencies, videos, web sites, bulletin boards, and slide presentations amongst others.     

Competency Areas	Hours
The Team Process	Class	5
The Manager’s Job	D. Lab	0
Employee behavior, motivation, and morale	P. Lab/O.B.I.	0
Selection and training of employees	Credit	5
Productivity
Health and safety
Effective communication
Performance appraisals
Problem identification, resolution, and decision making
Organizational ethics and politics
Union and protected groups
Career development

Prerequisite:	Program Admission
Corequisite:

Course Guide

Competency	After completing this section, the student will:	Hours
		Class	D.Lab	P.Lab/ O.B.I.

Team Process		5	0	0
Teams	Identify types of groups and group characteristics.
	Discuss group formation and techniques for building effective teams.
The Manager’s Job		5	0	0
Management	Define managers and discuss the changing nature of management.
	Discuss the role of the manager.
Leadership	Review the relationship between factors affecting leadership potential.
	Describe the difference between leadership and power.
	Discuss different philosophies of leadership, creative leadership, and followership.
Project Management	Describe methods to effectively manage projects
	Identify and discuss project management tools.
Employee behavior, motivation, and morale		5	0	0
Behavior	List the variables relating to employee behavior.
Morale	Discuss methods for improvement of employee morale.
Motivation	Describe needs-based theories of motivation.
	List job related factors that affect employee motivation.
	Discuss strategies to enhance employee motivation.
Stress	Identify the causes, physical effects and symptoms of stress.
	Discuss techniques to manage stress effectively.
Selection and training of employees		5	0	0
Interviewing	Review both legal and illegal types of interview questions.
	Discuss techniques to maximize the information gained during an interview.
Selection	Discuss techniques used to select employees.
Training	Discuss the purposes of the orientation and training of employees.
	Discuss techniques to enhance employee orientation and training.
Health and safety		3	0	0
Health and Safety	Describe the provisions of the Occupational Health and Safety Act.
	List common health and safety hazards in the workplace.
	Discuss techniques and strategies for developing effective health and safety programs.
	Discuss the impact of Acquired Immune Deficiency Syndrome (AIDS) and other STDs on the work environment and on hiring practices.
Effective communication		4	0	0
Communications	Describe the types of supervisory communications.
	Discuss non-verbal communication.
	Discuss barriers to effective communications.
	Discuss the importance of developing effective listening techniques.
Meetings	Review the costs and benefits associated with holding meetings.
	Review the purposes served by holding meetings.
	Identify common problems encountered during meetings.
	Discuss techniques to enhance the effectiveness of meetings.
Performance appraisals
Appraisal	Review the purposes and types of performance appraisals.
	Describe systematic bias and common rating errors in conducting performance appraisals.
	Discuss effective techniques for conducting performance appraisals.
Problem identification, resolution, and decision making		5	0	0
Problem Resolution	Review problem identification, problem solving, and decision making techniques.
Decision Making	Discuss different decision making styles, group decision making, the management of creative people, and techniques to maximize the effectiveness of decision making.
Discipline	Describe the types of disciplinary actions available to managers.
	Discuss techniques to handle employee problems.
	Discuss substance abuse on the job in terms of symptoms, effects on performance, effects on workplace safety, and ameliorative actions.
Organizational ethics and politics		5	0	0
Ethics	Describe various codes of ethical corporate behavior.
	Discuss corporate ethics in terms of costs and benefits.
Politics	Describe the political nature of life within a corporation.
	Discuss techniques for surviving and thriving in a corporate environment.
Union and protected groups		3	0	0
Unions	Review the parameters of union/management relations.
	Review the history of the union movement in America.
	Discuss techniques used by supervisors to ensure maximum productivity and union contract compliance.
Protected groups	Discuss techniques for supervising protected groups.
Career development		5	0	0
Career development	List and describe the importance of continuing to develop and improve management skills.
	Discuss techniques for assessing personal strengths and weaknesses, mapping a career development path, and preparing for challenges in the future.
Time management	Describe the principles of time management.
	Describe Pareto's principle.
	Discuss techniques to effectively plan the use of time.
	Discuss techniques to identify and eliminate time wasters.

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