Standard

Posted: 03/18/08

R State Standard £ Institutionally Developed College: N/A

OPD 119 – Opticianry Occupation-Based Instruction

Course Description

Continues students' study of ophthalmic dispensing techniques. Emphasis is placed on gaining clinical experience in providing service to the ophthalmic consumer. Topics include: special visual problems; contact lenses; analyzing ophthalmic problems; ordering procedures; marketing eyewear; and work attitudes. The occupation-based instruction is implemented through the use of a practicum or internship and all of the following: written individualized training plans, written performance evaluation, and required weekly seminar.

Competency Areas	Hours
Special Visual Problems	Class	0
Contact Lenses	D. Lab	0
Analyzing Ophthalmic Problems	P. Lab/O.B.I.	18
Ordering Procedures	Credit	6
Marketing Eyewear
Work Attitudes

Prerequisite:	OPD 114
Corequisite:

Course Guide

Competency	After completing this section, the student will be able to:	Hours
		Class	D.Lab	P.Lab/ O.B.I.
Special Visual Problems		0	0	30
Professional standards	Observe a registered optician who is fitting corrective appliances for a customer with special visual problems.
Measurements	Perform or assist in ocular parameter measurement for a customer with special visual problems.
Needs assessment	Discuss available corrective options for improving vision with a customer who has special visual problems.
Selection	Assist the customer with special visual problems in the selection of corrective appliance(s).
Ordering/production	Order or produce corrective appliance(s) for a customer with special visual problems.
Quality control	Verify accuracy of a filled order for a customer with special visual problems.
Adjusting	Adjust corrective appliance to ensure best possible vision and comfort by interviewing the customer with a special visual problem.
Billing	Prepare a bill for products and services supplied to a customer with special visual problems.
Payment collection	Collect payment for services rendered from a customer with special visual problems.
Record keeping	Document services rendered to a customer with special visual problems.
	Perform inventory of equipment and products needed to serve customers with special visual problems.
Expense review	Review with the work site supervisor and the program educator the experiences encountered in solving customers' special visual problems.
Contact Lenses		0	0	30
Professional standards	Observe a registered contact lens fitter provide contact lenses for a customer.
Measurements	Perform or assist in ocular parameter measurement for a contact lens customer.
Needs assessment	Discuss with the contact lens customer the options available for improving vision.
Selection	Assist the contact lens customer in selecting the type or design of contact lenses.
	Select trial contact lenses for the customer.
Trial fit	Demonstrate contact lens insertion techniques for the customer.
	Instruct the customers in perfecting their contact lens insertion technique.
Ordering	Order contact lenses.
Verification	Verify accuracy of the fitted contact lens order.
Lens wear evaluation	Evaluate customer's vision and comfort resulting from fitted lens wear.
Care and handling	Instruct contact lens customer in the proper care and handling of lenses.
Billing	Prepare a bill for products and services rendered to the contact lens customer.
Payment collection	Collect payment from contact lens customers for services rendered.
Record keeping	Document services rendered to the contact lens customer.
	Perform an inventory of contact lens materials and equipment needed to serve customers.
Review of experiences	Review with work site supervisor and program educator the experiences encountered in fitting contact lenses.
Analyzing Ophthalmic Problems		0	0	30
Myopia	Observe a registered optician's fitting procedure for the customer with myopia.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with myopia.
	Write a corrective appliance order for a customer with myopia.
Hyperopia	Observe a registered optician's fitting procedure for the customer with hyperopia.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with hyperopia.
	Write a corrective appliance order for a customer with hyperopia.
Ametropia	Observe a registered optician's fitting procedure for the customer with ametropia.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with ametropia.
	Write a corrective appliance order for a customer with ametropia.
	Write a corrective appliance order for a customer with ametropia.
Presbyopia	Observe a registered optician's fitting procedure for the customer with presbyopia.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with presbyopia.
	Write a corrective appliance order for a customer with presbyopia.
Amblyopia	Observe a registered optician's fitting procedure for the customer with amblyopia.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with amblyopia.
	Write a corrective appliance order for a customer with amblyopia.
Facial abnormalities	Observe a registered optician's fitting procedure for the customer with facial abnormalities.
	Analyze prescriptions to identify the options available for satisfying the needs of a customer with facial abnormalities.
	Write a corrective appliance order for a customer with facial abnormalities.
Anatomical dysfunctions	Observe a registered optician's fitting procedure for the customer with anatomical dysfunctions.
	Write a corrective appliance order for a customer with anatomical dysfunctions.
Review of experiences	Review with the work site supervisor and program educator the experiences encountered in analyzing ophthalmic problems.
Ordering Procedures		0	0	30
Eyewear	List the categories of eyewear products which are available on the premises.
	Write an eyewear order for products which are available on the premises.
	List the categories of eyewear products which are available from local ophthalmic laboratories.
	Write an eyewear order for products which are supplied by local ophthalmic laboratories.
	List the categories of eyewear products which are available from distant ophthalmic laboratories.
	Write an eyewear order for products which are supplied by distant ophthalmic laboratories.
Special optical material contact lens	List the categories of special optical material contact lens products which are available on the premises.
	Write a special optical material contact lens order for products which are available on the premises.
	List the categories of special optical material contact lens products which are available from local ophthalmic laboratories.
	Write a special optical material contact lens order for products which are supplied by local ophthalmic laboratories.
	List the categories of special optical material contact lens products which are available from distant ophthalmic laboratories.
	Write a special optical material contact lens order for products which are supplied by distant ophthalmic laboratories.
Review of experiences	Review with the work site supervisor and program educator the experiences encountered in fitting special purpose contact lenses.
Marketing Eyewear		0	0	30
Concept	Identify the marketing concept followed by the management of the ophthalmic dispensing site.
Customer orientation	Describe the customer oriented operational elements of the ophthalmic dispensing work site.
Customers' needs	Discuss the methods of the ophthalmic dispensing work site which are aimed at satisfying customers' needs.
Target markets	Identify the various groups of eyewear customers which are serviced by the ophthalmic dispensing work site.
Value	Identify the available products and services at the ophthalmic dispensing work site which are valued by potential customers.
Product life cycle	Identify the life cycle for various products and services available at the ophthalmic work site.
Marketing mix	Identify those ophthalmic dispensing products and services at the work site which do not meet all the factors (product, place, promotion, and price) of the marketing mix.
Long range plan	Review the ophthalmic dispensing work site long range eyewear marketing plan and identify actions to be taken within one year, three years, or five to ten years.
Review of experiences	Review with the work site supervisor and program educator the experiences encountered in marketing eyewear.
Work Attitudes		0	0	30
Customers	Schedule appointments for ophthalmic dispensing customers consistent with their needs and desires.
	Give a factual explanation to the ophthalmic dispensing customer whenever rescheduling of an appointment is necessary.
	Maintain privacy of ophthalmic dispensing customer accounts.
	Process ophthalmic dispensing customer complaints in a timely and courteous manner.
Environment	Provide a clean and comfortable environment in all areas of the ophthalmic dispensing work site.
	Adhere to professional standards of dress and hygiene at the ophthalmic dispensing work site.
	Ensure that all communications at the ophthalmic dispensing work site adhere to accepted and expected standards of conduct.
	Respond to mail and telephone correspondence for ophthalmic dispensing work site in a timely and courteous manner.
Suppliers	Maintain a professional demeanor in conducting business with ophthalmic products suppliers.
	Ensure that all ophthalmic products orders are complete and costs agreed upon when placed.
	Meet with sales representative to gain information on products and services of interest to the ophthalmic customer.
Administration	Perform ophthalmic dispensing responsibilities in a timely and accurate manner.
	Ensure that ophthalmic customer accounts are serviced in a timely and accurate manner.
	Ensure that all ophthalmic products suppliers' accounts are serviced in a timely and accurate manner.
Professionalism	Conduct all ophthalmic dispensing activities in accordance with company professional organizations and State Board policies standards and regulations.
	Review ophthalmic field professional journals for trends in products and services.
	Observe medical ethics in all activities with professional associates.

Suggested Resources

See reference lists for all specific occupational courses in this program.