Standard

 

TEL 108 – Network Installation and Repair I

Course Description:

Teaches the installation, testing, and repair of simple and complex network systems.  Extensive laboratory activities give practical hands-on experience with various telephone systems.  Topics include:  straight line station apparatus and wiring, special apparatus systems, multi-line systems, isolation faults, line testing, key systems programming, and customer relations.

 

Competency Areas:

Hours:

 

 

 

Straight Line Station Apparatus and Wiring

Class

4

Special Apparatus Systems

D. Lab

0

Multi-Line Systems

P. Lab/O.B.I.

6

Isolation Faults

Credit

6

Line Testing

 

 

Key Systems Programming

 

 

Customer Relations

 

 

 

 

 

Prerequisite/Corequisite: 

TEL 106 and  TEL 107, or ELC 120

 

 

Course Guide

 

Competency

After completing this section, the student will:

Hours

Class

D. Lab

P. Lab/

O.B.I.

STRAIGHT LINE STATION APPARATUS AND WIRING

5

0

10

Safety

Perform all work according to accepted safety practices.

 

 

 

Grounding

Demonstrate station protector grounding procedure.

 

 

 

Cross-connecting

Cross-connect cable pairs through subscriber carriers.

 

 

 

Test facilities

 

 

 

 

Installation

Install and test straight line station apparatus and wiring.

 

 

 

Attachments

 

 

 

 

SPECIAL APPARATUS SYSTEMS

5

0

10

Safety

Install and test special apparatus systems.

 

 

 

Weatherproof jacks

 

 

 

 

Signaling devices

 

 

 

 

Paging systems

 

 

 

 

Call diverters

 

 

 

 

Data couplers

 

 

 

 

Call ring-down systems

 

 

 

 

Multi-line answering devices

 

 

 

 

Amplified handsets

 

 

 

 

Music on hold

 

 

 

 

Transfer switches

 

 

 

 

Confidensors

 

 

 

 

Speaker telephones

 

 

 

 

Magic dialers

 

 

 

 

Security entrance systems

 

 

 

 

MULTI-LINE SYSTEMS

9

0

15

Safety

 

 

 

 

1A key systems

Install and test 1A key systems.

 

 

 

Electronic key systems

Install and test electronic key systems.

 

 

 

PBX extensions

Install and test PBX systems.

 

 

 

ISOLATION FAULTS

5

0

9

CO lines

Use troubleshooting guides to isolate faults in equipment and lines.

 

 

 

Intercom

 

 

 

 

Attendant console

 

 

 

 

Features programmed in system

 

 

 

 

Speakers, paging, and other peripherals

 

 

 

 

Determine fault location

 

 

 

 

LINE TESTING

7

0

10

Local

Test different types of lines and circuits.

 

 

 

FX

 

 

 

 

WATS

 

 

 

 

OPX

 

 

 

 

Tie lines

 

 

 

 

Ring down circuits

 

 

 

 

Equal access

 

 

 

 

Dial up data

 

 

 

 

FAX

 

 

 

 

Modems

 

 

 

 

Burglar alarm circuits

Install and test burglar alarm and fire alarm circuits.

 

 

 

Fire alarm circuits

 

 

 

 

KEY SYSTEMS PROGRAMMING

5

0

6

Programming procedures

Follow accepted programming procedures.

 

 

 

Configuring

Configure a system.

 

 

 

Station parameters

 

 

 

 

System parameters

Set up station, system, and feature parameters.

 

 

 

Feature programs

 

 

 

 

Program documentation

Use required format to document a program.

 

 

 

CUSTOMER RELATIONS

4

0

0

 

Deal tactfully with customer.

 

 

 

 

Maintain a positive attitude in dealing with a customer.

 

 

 

 

Suggested Resources

 

Books:

 

Arkon, N. (1988).  A basic guide to one A two key telephone installation (rev. ed.).  Geneva, IL: ABC TeleTraining.

Berutti, A.  (1994).  Understanding NE code rules on grounding and bonding.  Overland Park, IS: Intertec.

Lee, F. E.  (1986).  Station installation and maintenance (rev ed.).  Geneva, IL: ABC TeleTraining.

Lee, F. E.  (1988).  Telephone theory, principles, and practice (rev ed.).  Geneva, IL: ABC TeleTraining.

Sharick, G.  (1985).  Grounding and bonding (2nd ed.).  Geneva, IL: ABC TeleTraining.

Underwriters Laboratories Incorporated.  (1993).  Standard for safety for grounding and bonding equipment, UL 467.  Northbrook, IL: Author.

 

Training Aids:

 

 Manufacturers' instruction manuals